SLOW
This app literally takes forever to load no matter if I am connected to wifi or have full service. It’s very inconvenient, if my bank wasn’t tied to it I would delete it immediately.
Hours
Rutland reduced hours is horrible
Experian Boost
GFA used to on Experian Boost but took it down. We need to switch banks now due to this. A few people I know already have. It’s a shame.
Joanne Broberg
Family … that’s what you instantly think of when banking with Gfa you feel safe and confident and secure just as you would with the family.
GFA
I have been with GFA since they 1st opened . Had an incident my entire account info was stolen in Hawaii. GFA stopped all transactions. And refunded what was stolen ! Great service always .
terrible.
At first it was fine, that was around a month ago. Since then, the app keeps saying it's having trouble, not just on my phone, but my siblings and parents as well. Even some of my coworkers say its's happening. Another HUGE issue is I can't deposit a check. I'll put my check on the darkest background I have (ex. black-brown table) and it says it's not dark enough. I've tried grabbing a black pillow case and putting it on the table to see if that works and it says the same thing. I thought it was maybe js me so I had someone else try it for me and it still didn't work. This is super annoying and overall disappointing from a bank company app.
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Easy
There’s not many things in this crazy hectic world that makes my life a bit easier than my online banking with GFA!
Slow and too many errors
This version is much slower and too often can’t login.
gfeea
i love it
New Web page works great.
The new web page works great. You fixed a lot of the small problems on the old system Easy to use. Thank you
On line vinegg
Don’t like new banking online
New app appearance
Not very happy with the new app appearance would’ve just left things as this is a third time that they’ve changed the app appearance. Just want to get used to it. They change everything around.
New Version
I do not like this new version. It is inferior to the previous version and appears to be change for change’s sake. Bring back the old version.
Zero reason to bank here
Had an account with the local Credit Union acquired by GFA for decades, will be closing this account as soon as my direct deposits are moved to a new savings account. Garbage interest rate and lousy customer service via online, phone, and in person.
Does what it’s supposed to
So far so good. Been using the app for almost two years and haven’t had any issues. Thumbs up
Constant problems
Identity verification is a good idea, but it has to WORK.
Everything has a one-mistake-then-forbidden policy, and the only solution for EVERYTHING is “call customer service”. In other words, the app is total crap, just call… which by the way is only during banker hours so I hope you don’t have a job or anything.
It’s one thing if a game app doesn’t work, but dammit my BANK app REALLY needs to function properly! They should be ashamed of this mess.
Everything has a one-mistake-then-forbidden policy, and the only solution for EVERYTHING is “call customer service”. In other words, the app is total crap, just call… which by the way is only during banker hours so I hope you don’t have a job or anything.
It’s one thing if a game app doesn’t work, but dammit my BANK app REALLY needs to function properly! They should be ashamed of this mess.
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Please make more user friendly
Now I can’t even find out if my checks have been deposited.
It seems like the app is more for advertising now than for
customer support?
It seems like the app is more for advertising now than for
customer support?
Font is tiny & app does not support dynamic type font phone settings
There has to be a better way for this app to be more readable. The option to look at accounts though the menu option does give a slightly different view w/greater spacing & 2 colors, but the inability to increase the font size is frustrating. I would expect that the “customize” setting would have allowed this, yet not the case.
Accessibility means more than what I think this latest “upgrade” gives.
Accessibility means more than what I think this latest “upgrade” gives.
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Horrible platform
Barely functioning mobile app.
Worst IU I’ve ever witnessed
This app reminds me of websites from the early 2000s. It’s quite embarrassing to say the least. It really needs a complete makeover. It crashes so much for me and never remembers my user ID so I have to completely sign in over and over again. It’s very useless. It’s a shame because with the ongoing pandemic right now, this app would really help tremendously with transactions and whatnot. I’m very ashamed to be with GFA because of this app.
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