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IC Credit Union Mobile

IC Credit Union Mobile

by IC Federal Credit Union

22 ratings
48 reviews
💰 Finance
Free

Details

Released
October 28, 2014
Updated
September 18, 2026

Features

Developer

IC Federal Credit Union
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About

Manage your finances with a redesigned digital banking app. Access real-time account information, transfer funds, make deposits, set savings goals, and utilize powerful financial tools for smarter decision-making.

✓Real-time account dashboard
✓Mobile check deposit
✓Fund transfers and payments
✓Customizable alerts and notifications
✓Credit score insights
✓Savings goals
✓Loan and mortgage applications
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What users say about IC Credit Union Mobile

Reviews of IC Credit Union Mobile are mostly negative: the Finance app is rated 2.2/5 from 22 App Store ratings. What users like most: easy to navigate (some users), contains basic functionality. Top complaints: horrible to navigate, difficult to use and glitchy. Summarized from real user reviews.

Positive things

  • 👍Easy to navigate (some users)
  • 👍Contains basic functionality
  • 👍New design and self-service options
  • 👍Previously web-only features now in app
  • 👍Functional and more options (recent)
  • 👍Convenient for deposits and checking balances
  • 👍Easy check deposit
  • 👍Fast, easy, and convenient (online banking)
  • 👍Works well and serves its purpose

Negative things

  • 🐛Horrible to navigate
  • 🐛Difficult to use and glitchy
  • 🐛Button doesn't respond
  • 🐛Forced to use traditional bill pay
  • 🐛Too much to navigate (app and website)
  • 🐛Can't log in / authenticate
  • 🐛Zero access to account since update
  • 🐛No real-time alerts on debit transactions
  • 🐛Statements section freezes
  • 🐛Search function not working on statements
  • 🐛Atrocious UI compared to old one
  • 🐛Tedious to log in without Face ID
  • 🐛Constantly disables accounts
  • 🐛Login issues / enrollment process
  • 🐛Pathetic customer service for issues
  • 🐛App won't open after update
  • 🐛Doesn't work on older devices
  • 🐛Expensive key for login (text message code)
  • 🐛Account locked after forgetting password
  • 🐛Down 1/3 of the time
  • 🐛Never works / limited features
  • 🐛Unreliable / only works half the time
  • 🐛Never works if not connected to home wifi
  • 🐛Hasn't worked in weeks
  • 🐛Password issues / locked out
  • 🐛Inconvenient customer service hours
  • 🐛No forgot username/password in app
  • 🐛Ugly app interface
  • 🐛Unable to process request / try again later
  • 🐛Unreliable and frustrating
  • 🐛Bugs or glitches are not uncommon
  • 🐛Stuck on loading screen
  • 🐛White screen with greyed out button
  • 🐛Service unavailable / won't connect
  • 🐛Can't sign in
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What's New in IC Credit Union Mobile

4022.2.2

September 18, 2026

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

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User reviews

Most RecentHighest RatedLowest Rated

Been in family 50+years

Such a shame! My family has been with IC for more than 3 generations and I don’t think I’ve ever experienced more confusion than this app. It’s horrible to navigate, find information, and you’re lucky to get response back. When you do it’s cold and short and they couldn’t care less if they answered your question. Next!
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AYAcc. Owner 45 years

Awful

This “updated” app is difficult to use and glitchy. Sometimes I can pay my mortgage (through IC) by going to that specific account. Sometimes I can’t because the button doesn’t respond. Then I am forced to pay the mortgage the traditional “bill pay” way which takes over a week to deliver. I am rather tech savvy but this app and even the website is too much to navigate.
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SStarrynite24

New banking buggy

Can’t make an external transfer for the 2nd time within 30 days. “404 - page not found”. Happens via desktop and mobile app. Last time it took over a week to resolve. Never had this issue with the old system.
Kkaaayytteee

Nice upgrade!

App is easy to navigate and contains basic functionality for managing accounts. I like the new design and self-service options. Features previously available only in the web version are now accessible in the app, which makes it super convenient!
Ccbear-iOS

Ugh

Can’t log in. Says it can’t authenticate. So frustrating !
MMAteacher
See 43 more reviews

Developer apps

Building Bankers
Building Bankers

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User experience

🐞

Reported Bugs

33 issues

App is horrible to navigate

Bug

App is difficult to use and glitchy

Bug

Payment button doesn't respond

Bug

External transfer gives '404 - page not found'

Bug

Cannot log in / authenticate

Bug

Zero access to account after update

Bug

No real-time alerts on debit transactions

Bug

Statements section freezes

Bug

Statement search function not working

Bug

Face ID not working

Bug

App constantly disables accounts

Bug

Login redirects to enrollment process

Bug

App won't open after update

Bug

Doesn't work on iPod Touch / iPad requires iPhone

Bug

Account locked after forgetting password

Bug

App is down frequently (1/3 of the time)

Bug

App never works / limited features

Bug

App is unreliable / only works half the time

Bug

App never works if not connected to home wifi

Bug

App hasn't worked in weeks

Bug

Password issues leading to lockout

Bug

No 'forgot username/password' functionality in app

Bug

App doesn't work with iPhone X, XS, XR series

Bug

App is ugly and barely lets user log in

Bug

Constantly shows 'unable to process request'

Bug

App is unreliable and frustrating

Bug

Bugs or glitches are not uncommon

Bug

App stuck on loading screen

Bug

App stuck on white screen with greyed out button

Bug

App shows 'Service unavailable'

Bug

Cannot sign in even with correct information

Bug

App won't work after update, stuck on white screen

Bug

App won't connect, shows 'Service unavailable'

Bug
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Requested Features

6 requests

Real-time alerts on debit transactions

Feature

Memo line on transfers

Feature

More detailed bill pay (pending bills)

Feature

External transfer functionality

Feature

Dark mode option

Feature

Advanced analytics dashboard

Feature

FAQ

What can I do with the IC Credit Union Mobile app?

The app allows you to control your finances by providing real-time account information, enabling fund transfers, mobile check deposits, setting savings goals, paying friends, and applying for loans. It also offers powerful financial tools like credit score insights and a financial health monitor.

Is the IC Credit Union Mobile app secure?

Yes, the app utilizes the same high-level security measures that IC Credit Union has provided for nearly a century. It employs passwords and multi-factor authentication to prevent unauthorized access to your accounts.

How do I get started with the IC Credit Union Mobile app?

For existing IC members, simply download and launch the app and log in using your current credentials. New users can tap the enrollment button and follow the prompts to create an account and begin using the app's features.

What are the key financial tools available in the app?

The app includes powerful financial tools such as credit score insights, savings goals tracking, and a financial health monitor. You can also apply for loans or mortgages, locate branches or ATMs, and connect with a virtual assistant or live Member Service Representatives.

Can I manage my bills and payments through this app?

Yes, the app facilitates money movement, allowing you to schedule quick transfers, set up recurring transfers, transfer money to other people, and make loan or credit card payments. You can also set up alerts for upcoming bill payments.