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GIG Mobility

GIG Mobility

by G.I.G MOBILITY LIMITED

1.3K ratings
151 reviews
🔧 Utilities
✈️ Travel
Free

Details

  • Released
  • Updated
  • May 17, 2017
  • June 30, 2026

Features

Developer

G.I.G MOBILITY LIMITED
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GIG Mobility screenshot #1 for iPhone
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GIG Mobility screenshot #8 for iPhone
iphone
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📌Ready
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About

Book bus tickets and manage your travel plans conveniently. Track bookings and subscribe to pickup services from anywhere, anytime. Experience a new level of road transportation.

✓Book bus travel tickets
✓Track booking activities
✓Get up-to-date information
✓Subscribe for pickup service
✓Select pickup locations
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What users say

Summarized from real user reviews of GIG Mobility. Based on 1.3K reviews and a 4.4/5 average, it highlights the 6 positives and 6 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Easy booking process
  • 👍User-friendly app
  • 💡Convenient features like pickup options
  • 🚀Smooth and fast transactions
  • 👍Reliable service
  • 👍Good customer service

Negative things

  • 🐛App crashes and bugs
  • 🕰️Delayed departures and schedule changes
  • 🚌Poor vehicle condition and maintenance
  • 💰Overpriced services
  • 🤖Unresponsive customer support
  • 🔒Payment and login issues
See all reviews

What's New in GIG Mobility

5.3.2

June 30, 2026

Enjoy New Features and an Even Better Experience We’re rolling out a new update focused on giving you more flexibility, improved booking options, and a smoother travel experience across the GIGM ecosystem. What is new in this release •⁠ ⁠Book on Hold for Flights: Secure your preferred flight temporarily before completing payment, giving you more time and flexibility to confirm your travel plans. •⁠ ⁠Loyalty Update: Enjoy an improved loyalty experience with better access to rewards, points, perks, and benefits as you continue to travel with GIGM. •⁠ ⁠Night Trip for Bus Booking: Customers can now access night trip options when booking bus travel, giving more flexibility for convenient travel times. •⁠ ⁠HireX Updates: HireX now supports more flexible booking options, including daily bookings, 12 hour bookings, half day bookings, 24 hour bookings, and applicable sleepover fees for extended hire needs. We’re continuously building to serve you better. Thank you for choosing GIGM.

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User reviews

Most RecentHighest RatedLowest Rated

URGENT COMPLAINT – IMMEDIATE ACTION REQUIRED

Hello GigM Support,

This is a formal escalation. Your mobile app and website are both malfunctioning, preventing me from accessing my wallet balance to book my trip for tomorrow (Sunday).
 • On the mobile app, the booking process freezes at the “Are you booking for yourself?” stage.
 • On the website (Google Chrome), the “Pay with Wallet” option does not appear at all.

Because of this, I am completely locked out of my own money and unable to book. This is unacceptable.

I have an important exam on Monday by 9 AM, and there are no trips on Mondays, meaning tomorrow is my only chance to travel.

I demand immediate resolution by either:
 1. Restoring my wallet access,
 2. Issuing an immediate refund to my bank, or
 3. Manually booking my trip from your end using my wallet balance.

This must be resolved URGENTLY today.

I expect immediate action, not automated responses.
Show more
JirodffJirodff

Bad Service

The most useless transport company in Nigeria, how can they reschedule the time of travel without notifying us then getting to the park saying the bus has left.
DavincoeDavincoe

Poor service

Dropped passenger at a different station, hours away from desired destination. No refund, no explanation. Request for extra fee at the park from passengers.
Feyi02Feyi02

Goood

bb
EdiriEsiEdiriEsi

App is trash

I couldn’t log in I could book
Big PriscaBig Prisca
See 146 more reviews

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User experience

🐞

Reported Bugs

3 issues

Login and password reset problems

Bug

Booking process failures

Bug

Wallet and payment integration issues

Bug
✨

Requested Features

4 requests

Add more payment options

Feature

Improve booking history and trip tracking

Feature

Provide better communication on schedule changes

Feature

Enhance app stability and performance

Feature

FAQ

What does the GIG Mobility app do?

The GIG Mobility app is the official mobile application for GIGM.com. It allows users to book bus travel tickets, track their booking activities, and receive up-to-date information about their travel plans. It also offers a convenient pickup service subscription.

How can I book a bus ticket with the app?

You can book your bus travel ticket directly through the app without any boundaries. The application is designed to be simple and easy to use, allowing you to book anytime and anywhere.

What is the pickup service?

The pickup service allows you to subscribe for a ride directly from the mobile app. This means you can save yourself the hassle of going to a GIGM terminal or shorten your travel time by opting to be picked up from one of their designated pickup locations.

Is the GIG Mobility app free to use?

Yes, the GIG Mobility app is free to download and use. There are no charges for booking tickets or using the pickup service subscription feature through the app.

Who is this app for?

This app is for anyone who needs to travel by bus within Nigeria and is looking for a convenient, accessible, and modern way to manage their road transportation needs. It's particularly useful for those who want to avoid the traditional terminal experience and opt for pickup services.