Gigi's Cupcakes User Reviews

What users say

Top reviews

Can’t access my account via the app.

I’ve had Gigi’s Cupcake app on my phone for years. I also can’t update the app in the App store to see my Gigi’s Cupcake rewards. I keep seeing the message about technical issues and try again. Even clicking on Gigi’s in the app, opens to their website and a 404 error.
Please fix this issue. Thank you.
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App stopped working long ago

This app used to be great. For the past 2-3 months (maybe more), when you go to open the app to use it, it prompts for a non existent update. It has been like this for a while as you can see from other recent reviews….

From-Langley

OMG the unicorn 🦄🩷🩵💜🤍 cupcake 🧁 is the most delicious cupcake I have ever ate🙌🏼🙌🏼😋😋 The only negative is it will only be available this month 😢

The best cupcake shop!

I love going to Gigi’s Cupcakes. The cupcakes are always fresh, sweet, and delicious! One cupcake gives me joy and lasts all day, Thank you!

Generally good

We’re usually very pleased with the product, but last visit we ended up with some a bit dry, and that time and this visit both there seemed to be a limited selection of flavors. The employee today 2/10 was pleasant enough until another employee— could pass as her sister- arrived and the two became distracted talking to one another. I couldn’t even get my reward number entered into the computer before they began doing something that closed it out. She then instructed me to just do it on the app. Yes, thanks for that. Our gigi visits are destined to become less frequent
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Thank you

This beautiful staff is always very pleasant and professional, also I love the Cupcakes. Thank you all.

Halloween Cupcakes were colorful and delicious!

The cupcakes were so color

Horrible!

This app doesn’t work. It keeps track of your points but when you try to order from the app it goes black and freezes. It’s useless

Great service!!!

Sami was the best!!! She is an incredible cupcake extraordinaire!!! Unbelievable service and desserts!!! She was so knowledgeable and we felt right at home…

Gigis cupcake app

There were glitches on the payment screen and I couldn’t order a head of time, but overall it’s a nice app.

Disappointed

I was told when I added the app my points from the store would show up. It showed zero.

Love love

I am so glad we have a Gigis in Pooler now and the staff is so sweet!!! The carrot cake cupcake was to die for!❤️

Poor service

Paid for my order, then had to wait while other customers were served before my order was completed.

Peanut butter

LOVE the cupcakes but wish you had peanut butter flavors more often!

Best cupcakes ever!

They have the best cupcakes ever. Tender and moist cakes with mile high frosting. Staff is always so cheerful and friendly. I go in for 1 and come out with 3 lol. If you take them to parties they are the first things to go on the dessert table.

First time visit

Delicious! Jordan was polite and helpful! Definitely will return soon!

Yummm

Mmmmmmmm. Now leave mebe so I can eat my cupcake!

Not all locations in the app

Website for my local location directs me to the app, but app will not let me order from my location. Either update the website or update the app?

Fantastic! We also order gluten-fee. Plus, they look so pretty!!

What a delightful store

The Best

Always fresh and delicious with a nice variety!