Great Service
Sydnie was at the Carencro location and the other employees were all attentive and very great!! It was a very pleasant experience!!
Last minute order
They handled my last minute order for a cookie cake amazing! No hassle, wanted to make sure I was happy!
Marble slab/ original cookie company
Best service at this location. They are so friendly. Smells so delicious just walking in. Great location right off the toll road.
App doesn't work properly
Every time I try to use my Sweet Spot Rewards in store, the system never recognizes/finds me in the system whether it's by providing my phone number or scanning my QR code within the app. It's very frustrating for me and the lovely workers who are always kind enough to honor my birthday rewards for myself and my son. It's also usually a toss up on whether the app will accept my receipts or not. I usually have to manually enter the barcode numbers because the in app scanner does not work properly either. FIX YOUR SYSTEM!
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Wiped out my points
I had 70+ points and they evaporated.
