Non-functional
I always have problems with this app. I received an email about a $1 cookie promotion available for one day only, tapped the reward in the app, added the cookie and two beverages but it couldn’t process the reward. I was charged and refunded twice but the order was never placed. Previously, I placed an order for a breakfast item (along with two beverages) for my daughter on the way to a class; when we got there, they were out of the food item - the only reason we went to PJ’s was for her breakfast. Other businesses update when they are out of something. The app also forces you to make selections unnecessarily - I’m ordering iced tea & I have to click the drop down for milk options & choose ‘no milk’ before I can add the item to my cart! Why is this necessary?! There are so many times when I have had trouble with this app & I’ve just decided not to order, that it’s too much trouble to deal with.
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Love pjs!
I also order on the app ahead of time, my order is always ready waiting for me when i arrive🫶🏻
Statesboro
I was soo excited for PJs to open, I live literally 2 minutes away. I’ve given them a few tries and every time they seem to get worst. SOME of the staff seem rude at the speaker. My coffee has never tasted the same as I found one I fell in love with and the first time was the only time it tasted that way. I get beignets almost every time and they’ve been over done and not enough powered sugar so I’m just eating bread. Also haven’t gotten the sauce on the side since the first time. I don’t know if I’ll be back after today.
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First Time Here
My Wife and I are New to Louisiana, and enjoy stopping by different coffee shops outside of the norms. I must say I am impressed with the atmosphere, quality, and most of all the Customer service!
Missing features
It’s a start. But no one can compete with StarBucks.
