PJ’s Coffee User Reviews

Customer Experience

Positive experience32.6% of reviews
Neutral9.3% of reviews
Negative experience58.0% of reviews

~ Based on 193 written reviews from the US App Store.

What users say

Is PJ’s Coffee Safe?

PJ’s Coffee appears mostly safe based on user ratings. AppsHunter Safety Score for PJ’s Coffee is 75/100.

This assessment is based on 286 user ratings, with an App Store average of 3.8/5.

Safety Analysis

67.0% of ratings point to a safe experience
4.1% of ratings suggest some concerns
28.9% of ratings point to a risky experience

~ Based on 270 App Store ratings for PJ’s Coffee.

Is PJ’s Coffee Legit?

PJ’s Coffee appears legitimate, with a few gaps. AppsHunter Legitimacy Score for PJ’s Coffee is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

How is new app still outdated

This is an app looks and acts like it’s from the 1990s when the world was first figuring it out.

Best coffee ever!

Last week I picked up a mobile order. Being the first time I wasn't sure of the ingredients in what I ordered. They were super quick to remake mine to a sugar free version! My drink was perfect! My daughter also order an iced coffee drink and bragged about it all day. We decided to get coffee and beignets at least once or twice a month!
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Love food hate the app

It sucks

Messed up Mobile order

I just picked up my mobile and my drink was wrong. The barista did read what I wanted. I just took the drink and left. This was not a good experience!!!! VERY DISAPPOINTED!!!

Don’t make a mistake on the app

If you select the wrong store then you’re just SOL. No option to file a ticket or request help.

Iced chocolate cappuccino

No chocolate added! I paid $11.31 for a medium size and did not get what I ordered. Very disappointing. I was in a hurry this morning, so I could not turn around, ugh….

Unable to reset password

The password reset doesn’t work. I have been waiting for assistance since 5/20. I sent a follow up email and now IT wants to call me and have a conversation about resetting my password. Can I please just get a link emailed to me to reset my password. I really don’t understand why this is so difficult.
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Coffee 4, Mobile Ordering 0

The coffee here is good and I would actually go here versus other places if it wasn’t for their atrocious mobile ordering. I have tried it spaced out about three or four months between, around five times and not even one time did they have the order ready when I got there! They have this rack that supposedly is where mobile orders go, but I’ve never seen an order there.. I have had to go up to the counter every time and say I have a mobile order. “Oh you do OK” and then they start making it. Don’t have mobile ordering until you get it straight. The big chain I hate to go to, but they have the mobile ordering down. PJs does not.
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The app sucks. Difficult to change locations for the same order.

Very disappointed tried to change locations, but the app didn’t take so when I drove up to get my order, it was at a different location Tried to call the location in the phone is not a working number. This sucks.

Paytronix error 4-EVER

It’s been six months and I still can’t access my elusive rewards, which have probably mostly expired now. But again, who needs them when you have Paytronix Error 4?

PJ’s Coffee

Awesome coffee shop! Highly Recommend
Cozy shop

Bad muffin

Looked like a bite taking out of it

I love this place!

First, let me say not all locations are created. The location that I frequent in my little town of league city Texas is absolutely awesome! Great employees, perfect Mixology, clean, friendly, and just the best. With that being said, yes I have gone to several of the locations and not just to visit the café but on business. There aren’t that many of these locations in the total area of which I live, but I really don’t want to drive all the way over to Louisiana to get my fix. The app occasionally has issues with things being out of stock which are not out of stock or items in stock which are out of stock but not a big deal in my opinion.
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Would love to be able to use my phone number to log in since someone jacked my number

Won’t let me create an account because someone jacked my number I’ve had for 15 years. I would love to be able to create an account with my number or jack my own account back from some AH

Login Issues

I have been unable to login in. I am also unable to reset my password. I have tried multiple times and have not received an email link. The app used to work well, but not any more.

Awesome COFFEE

Best staff making the best coffee ever! Super chill vibes and friendly staff!

More sign in options

I’ve been having a number with PJs for a couple of years now and I finally downloaded the app again, but I cannot get in because I do not remember my password and my email that I signed up with and I want to be able to sign in with my number since that’s the thing that they ask for every time that I purchased something from PJ‘s coffee I would really like it if y’all updated the sign in options to include a sign in option with your phone number and then verify it with a code through your phone number because I am a perfect example of forgetting what email and password I used to sign in with this app But I know my phone number is on file for the PJ’s points please and thank you
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Logging in is impossible

Apparently I have an account. The app knows because it recognizes my phone number. But it won’t let me log in with my phone number. It’s absolutely stupid.

Long time customer

My sister took me to a PJ's in New Orleans for my first visit. I loved it and I still do now! The stores are always clean and the coffee is actually very good. I recommend everyone to stop by and get something! There's plenty on the menu b

Better Than Starbucks

I enjoy the ambiance inside, the efficient and easy going service, and the coffee never misses!