Hiding essentials in update?
Before the update this week, I was able to benefit 90% of the time from the previous order option with one click. Only 10% of the time did I need to alter my previous order. Now, with the new update I have to scroll through several screens to find my previous order to order it again. This is not an improvement. What happened to Apple Pay? If it’s there, it’s not obvious. What happened to the ability to give special instructions? This update is a step backwards or two.
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Problem new update
Love everything about the newest update, but you took away the notes section on the ordering side. There is nowhere to write “add Splenda” or any other tweaks that aren’t available from the selection list.
New Update
In the new update I lost the balance from a stored Gift Card and there is not a location to put custom notes.
Bring back notes
I love PJ’s so much, and this app has been incredibly helpful. I’m begging y’all to bring back the ability to leave notes on the orders though. I can’t explain how helpful that feature on the app is to someone with a neurological condition, but it really is. Now, at least for me, it’s not usable, but I know that’s not anyone else’s problem.
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Missing note section
Please add the special notes section back. Thank you!
Missing Location
The app deleted the only PJ’s in New Orleans East located on Read Blvd!
Nice but not Awesome
Not as easy to use as the app for another famous coffee chain. For example claiming rewards is always a hurdle to jump.
Best coffee around
Love the coffee and beignets. Love love!! Staff are so awesome also!
I didn’t receive my order :(
I placed an order on the Pjs coffee website(delivery) but it never arrived. I emailed them to see if I’m getting a refund. No response yet. I really wanted to try the pastry.
The Best!!
Greatest Coffee Company in the world!
Great coffee
App is ok but sometimes the stars are hard to add
New Orleans Twist on Coffee
I tried PJ’s in NOLA and was in love! When I found out they were opening a location in NWA I was thrilled to have a PJ’s Coffee so close. Great service and great coffee!
I love PJ’s Coffee
I love PJ’s Coffee my favorite
My FAVORITE!
I’ve loved PJs for at least 35 years! When I moved away and then back to New Orleans I was thrilled to find so many stores available to me. And the app is so easy to use. Because I visit so often, I scan my app at every visit and receive points, therefore receiving many FREEBIES!! Which makes me love PJs more. Get the app! It’s so worth it! (Free stuff is always good).
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Won’t save my credit card
Tried 3x to add my credit card, I’d hit save, it would say, “something went wrong” or the app would crash completely. Incredible that they can’t accomplish something so simple.
Almost perfect
App needs a little work but the product speaks for itself
Amazing
Good atmosphere, good food and drinks. Highly recommend if you are searching for a cheap nice coffee shop.
Non-functional
I always have problems with this app. I received an email about a $1 cookie promotion available for one day only, tapped the reward in the app, added the cookie and two beverages but it couldn’t process the reward. I was charged and refunded twice but the order was never placed. Previously, I placed an order for a breakfast item (along with two beverages) for my daughter on the way to a class; when we got there, they were out of the food item - the only reason we went to PJ’s was for her breakfast. Other businesses update when they are out of something. The app also forces you to make selections unnecessarily - I’m ordering iced tea & I have to click the drop down for milk options & choose ‘no milk’ before I can add the item to my cart! Why is this necessary?! There are so many times when I have had trouble with this app & I’ve just decided not to order, that it’s too much trouble to deal with.
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Love pjs!
I also order on the app ahead of time, my order is always ready waiting for me when i arrive🫶🏻
Statesboro
I was soo excited for PJs to open, I live literally 2 minutes away. I’ve given them a few tries and every time they seem to get worst. SOME of the staff seem rude at the speaker. My coffee has never tasted the same as I found one I fell in love with and the first time was the only time it tasted that way. I get beignets almost every time and they’ve been over done and not enough powered sugar so I’m just eating bread. Also haven’t gotten the sauce on the side since the first time. I don’t know if I’ll be back after today.
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