Gina's Platform

Gina's Platform

Beauty & Wellness Transact

44 ratings
27 reviews
Free
With Ads

Details

  • Released
  • Updated
  • June 15, 2019
  • March 19, 2025

Features

Gina's Platform screenshot #1 for iPhone
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Gina's Platform screenshot #7 for iPhone
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About

Manage your beauty and wellness business with this comprehensive software. Clients can discover and book appointments for various health, wellness, and beauty services.

Business management software
Marketing tools
Client appointment booking
Service discovery for clients
Health and beauty service listings
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What's New in Gina's Platform

10

March 19, 2025

Improved load times and BlueTooth compatibility.

User reviews

System outdated

This app is in much need of improvement. I’ve used it for 4 years and have not seen any improvement. In fact, it glitches more now than it did 4 years ago.

Just no!

I feel sorry for the stylist that booked through this app. I’ve been trying to book an appointment for the last 10 minutes. I have restarted it several times and the app still keeps loading when I try to book my service. That poor stylist has lost a customer because of this app.

Likely promising but currently buggy

Tried to sign up as a client - went to read Ts&Cs and it wiped all my info. Then went to book an appointment and it wiped out appointment type. Then tried to book flexible and it might have sent a message to the person I picked. But not sure. My frustration level has been exceeded and I’ll resort to the phone…
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Doesn’t work properly

I can’t use this app or the website on my laptop. I can use it on my phone and iPad but cannot use my credit card reader. Keep being told they are working on it and it will be a few days. It’s been almost 8 weeks.

Response from developer

Thank you for your review. The app is available on smart phones and tablets. There is currently no web based version for computer use. The Card Reader issue was resolved in late April. Please reach out to our tech support at support@ginasplatform.com for instructions of how to repair the reader with your app.

NOT barber approved

This app has so many issues. This is NOT good for barbers who take a lot of DAY OF appointments. It’s slow, it crashes ALOT, the SMS text reminding feature fails, whenever a client cancels and requests a new date it does not alert you of the newly requested date just the cancellation. The chip reader they offer stopped working 3 months into my usage and it has taken their S3 development team MORE than 3+ months to come out with an app update to fix this. Being told “QR/text” payments are the new way. Customer service is only done by email which is extremely frustrating. Overall, for the small business owner reading this just seek another system that will hit all the marks because this one won’t.
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Response from developer

Thank you for the feedback! It is most appreciated and will be of great use in our efforts to continuously improve the user experience on Gina's Platform. The chip reader issue was resolved in late April and we would love for you to give the software a second chance. I see that we refunded the cost of the reader. Could you please reach out and confirm that you received that? We do offer several payment options including QR/Text/Email payments that allow your client to pay from their device, and have just added card on file as an additional option. This option also allows you to enforce your cancellation and late fee policies. It is true that our help desk communicates through emails when you create a tech support ticket. However, we also work with users individual via phone call, text, and customized/personalized training videos when needed.

Developer apps

FAQ

What does Gina's Platform do?

Gina's Platform offers business management and marketing tools for service providers in the beauty and wellness industries. It also serves as a platform for clients to find and book appointments for health, wellness, and beauty services.

Is Gina's Platform free to use?

Yes, the application is free to use. It is supported by in-app purchases, indicating that while the core functionality is free, certain premium features or services may require payment.

Who is Gina's Platform for?

This platform is designed for both business owners in the health, wellness, and beauty sectors looking to manage their operations and marketing, and for clients seeking to discover and book appointments for these services.

What kind of services can I find or offer on Gina's Platform?

You can find or offer a wide range of health, wellness, and beauty services. This includes services typically found in salons, spas, and other wellness-focused businesses.