About
Discover a new bike sharing experience with this app. Easily locate nearby stations with available bikes, release a bike, and enjoy your ride. Manage your trips, subscriptions, and loyalty points all within the app.
What's New in Ginko VéloCité
3.5.3
June 23, 2026
We are regularly updating the app to improve your experience. This new version improves stability and brings new features to guide you to your destination.
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FAQ
How do I find a bike with Ginko VéloCité?
Activate the geoloc service in the app to find the nearest station with available bikes. Once you are close to the station, you can press "release a Ginko VéloCité" to pick your bike.
Can I use Ginko VéloCité for multiple people?
Yes, you can borrow up to 5 Ginko VéloCité bikes simultaneously with one account, allowing you to share the service with friends or family.
What subscription options are available with Ginko VéloCité?
Ginko VéloCité offers various subscription plans for trips, days, or years, with or without electric assistance, to suit your needs. Credit card payments are secured.
Does Ginko VéloCité have a loyalty program?
Yes, Ginko VéloCité has a loyalty program where you earn points for actions that favor the service. These points can be redeemed for exclusive advantages like additional free travel time or free short-term tickets.
Can I see my past trips and statistics with Ginko VéloCité?
Yes, you can consult the list of your past subscriptions and trips, as well as your statistics such as CO2 saved and distance covered, directly within the app.
How often is Ginko VéloCité updated?
The latest version of Ginko VéloCité is 3.5.3, last updated on June 23, 2026. Updates typically include innovations, information on station closures, and best practices.
What devices support Ginko VéloCité?
Ginko VéloCité is available for iPhone and iPod devices. The app is rated for ages 4 and up.
How can I get help with Ginko VéloCité?
You can find answers to your questions in the dedicated selfcare module within the app or by contacting the support team directly.
