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vel'OH! official

vel'OH! official

by JCDecaux

51 ratings
68 reviews
✈️ Travel
Free

Details

Released
December 1, 2018
Updated
September 7, 2026

Features

Developer

JCDecaux
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vel'OH! official screenshot #1 for iPhone
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About

This app allows you to easily find and rent shared bikes from a network of docking stations. Enjoy flexible rental options, including group rentals, and contribute to service improvements. Stay updated on the latest news and access customer support.

✓Find nearby bikes and stations
✓Unlock bikes via the app
✓Flexible rental options (annual, daily, three-day)
✓Group rentals (up to 5 bikes)
✓Provide feedback and report defects
✓Receive service updates and news
✓Access ride history and support
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What's New in vel'OH! official

3.6.1

September 7, 2026

We are regularly updating the app to improve your experience. This new version improves stability and brings new features to guide you to your destination.

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User reviews

Most RecentHighest RatedLowest Rated

Impossible de se connecter à l’application.

Impossible de se connecter à l’application. Plein de stations sont vides et il faut aller plus loin pour chercher un vélo, au moment de réserver il est impossible de se loger et donc j’ai perdu 30’ pour essayer d’avoir un vélo. Conclusion : avec ma voiture je ne rencontre pas de problème, c plus rapide et je suis sûre d’arriver à destination à l’heure.
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IIsabelleT-2019

DO NOT DOWNLOAD

This app is absolutely the worst app I have ever had. Whenever you need it it doesn’t work. You pay for a service and you can’t even use it. Just download it if you want to waste your time
MMar211919

Problème technique

Appli qui ne fonctionne pas pour un usage journalier
Aakswll

Pas du tout ergonomique

J
ASAllan Smithee.

Bikes are of bad quality

The bikes need urgently an update. The breaks are really bad.
BBlackyfori
See 63 more reviews

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FAQ

What does the vel'OH! official app do?

The app provides access to a bike-sharing system with nearly 1,000 shared bikes and 97 docking stations. It allows users to find available bikes, unlock them, and manage their rentals. The app also keeps users informed about service updates and provides support.

What are the rental options and pricing?

The app offers flexible rental options including annual, daily, or three-day rentals. The first thirty minutes of every ride are free. Secure bank card payments are used for rentals.

Can I rent bikes for multiple people?

Yes, you can borrow up to five bikes at the same time with the app. Whether you have an annual pass or not, you can purchase up to five additional short-term passes in just one click for group use.

How do I report an issue with a bike?

You can actively contribute to the service's improvement by giving feedback on your bike at the end of each ride or by flagging a defect directly to the technical service through the app.

What kind of support is available?

The app provides access to your ride history and passes. You can also contact the support team easily by phone, available in English and French, or via the app for any assistance you may need.