Nice
Response from developer
We are quite happy to hear you find the GiveBlood app makes donating easy. With every new app version we are introducing new features and improving existing ones. Thank you for being a donor. The strength of Canada's Lifeline and our ability to improve the lives of patients relies heavily on the commitment of donors, like you. - MB
App frozen
Response from developer
We regret to hear you are having issues with the GiveBlood app. Could you please call us at 1 888 2 DONATE (1-888-236-6283) or send an email to feedback@blood.ca. Please include a description of what happened. We will also need the following information: Your donor number and Phone Model (e.g. iPhone 8 or Samsung Galaxy S10) Phone OS (e.g iOS 13.2.3 or Android version 9) GiveBlood version number Are you using WiFi or cellular data to access app? (i.e. possible internet firewall/router issue) -MB
Finally!
Response from developer
Thank you for your comments. I will forward them to the appropriate department for review. Your donations make a real impact on the lives of others. - MB
Ottawa Canadian Blood Service
The needle fell out immediately and I could no longer donate as there was too much blood taken already. This was the first time I donated in Ottawa. It has always been in Halifax or the Annapolis Valley. The team is based in Halifax and are excellent, very on top of everything and double check,
I have ONeg. blood so the need is high. I am not impressed. I know things can happen and everyone trying hard but this definitely could have been avoided. Thank you.
Response from developer
We appreciate your efforts to donate blood. Our goal is to provide every donor with a positive experience every time they donate. We regret to hear that your donation did not go as expected. Could you please call and speak with one of our trained health professionals at 1 888 2 DONATE (1-888-236-6283) or you can visit our chat line via our website www.blood.ca. Thank you for being part of Canada's Lifeline. - MB
Live in Parksville
Response from developer
Please contact us at 1 888 2 DONATE (1-888-236-6283) so we can look at your file. If you donated previously in Victoria, it may be listed as your preferred centre. - MB
Appreciate the appt suggestion
Response from developer
We are quite happy to hear you are enjoying the app. With every new app version we are introducing new features and improving existing ones. Thank you for being a donor. The strength of Canada's Lifeline and our ability to improve the lives of patients relies heavily on the commitment of donors, like you. - MB
Garbled
Response from developer
We are sorry to hear you are having issues with your GiveBlood app. You should be able to read the app clearly. You may need to adjust the font on your phone. To change your font, you need to go into your phone settings. Select display and brightness and then text size. You should see a bar across the bottom of your phone. The bar is used to adjust your font. If you continue to have issues please call us at 1 888 2 DONATE (1-888-236-6283). - MB
Television over phone
Response from developer
Most of our fixed donor centres have television. If you donate at a mobile event there would not be televisions. - MB
Anomaly
Staff.
Response from developer
Thank you so much for the great review!!! -CT
Excellent
Response from developer
We are quite happy to hear you are enjoying the app. With every new app version we are introducing new features and improving existing ones. Thank you for being a donor. The strength of Canada's Lifeline and our ability to improve the lives of patients relies heavily on the commitment of donors, like you. - MB
Easy!!!!!!!
Response from developer
Thank you for making your first donation. We are happy to hear you booked your next appointment. Your selfless act of donating blood makes a significant difference in someone's life. - MB
Clunky
Response from developer
You can save your favorite locations by tapping the heart icon next to the location to make it a favorite. It will save the locations under My Favorite Donor Centres. You would then just need to click the location to book your next appointment. - MB
Easiest experience ever!
Response from developer
Thank you so much for the amazing review!!! Together, we are Canada's Lifeline. -CT
Awesome feeling
Response from developer
Thank you so much for the 5-star review!!! Together, we are Canada's Lifeline. -CT
.. yes you know you should..
Response from developer
Thank you so much for the great review and encouraging others to donate blood. More regular donors are needed to maintain a strong national inventory of blood and blood products. Together, we are Canada's Lifeline. -CT
Great app!
Response from developer
We are quite happy to hear you are enjoying the app. With every new app version we are introducing new features and improving existing ones. Thank you for being a donor. The strength of Canada's Lifeline and our ability to improve the lives of patients relies heavily on the commitment of donors, like you. - MB
Reliable and useful
Response from developer
We are quite happy to hear you are enjoying the app. With every new app version we are introducing new features and improving existing ones. Thank you for being a donor. The strength of Canada's Lifeline and our ability to improve the lives of patients relies heavily on the commitment of donors, like you - MB
Plasma donation
Response from developer
We regret to hear you are having issues trying to book an appointment. Please call us at 1 888 2 DONATE (1-888-236-6283) or visit our chatline through our website www.blood.ca and we can determine what the issue is. - MB
Blood services
Response from developer
We are quite happy to hear you are enjoying the app. With every new app version we are introducing new features and improving existing ones. Thank you for being a donor. The strength of Canada's Lifeline and our ability to improve the lives of patients relies heavily on the commitment of donors, like you - MB
