Givi Mobile Donations User Reviews

Name: Givi Mobile Donations
Rating: 2.92 (25 reviews)

Givi Mobile Donations

Qgiv

🔧 Utilities

🌟 Lifestyle

Customer Experience

Positive experience7.7% of reviews

Neutral7.7% of reviews

Negative experience84.6% of reviews

~ Based on 13 written reviews from the US App Store.

Is Givi Mobile Donations Safe?

Not enough ratings yet to assess Givi Mobile Donations.

Is Givi Mobile Donations Legit?

Givi Mobile Donations appears to be a legitimate app. AppsHunter Legitimacy Score for Givi Mobile Donations is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Selling info

Whoever is running this app steals information and sells it. Like emails. Please people, go after this company.

ButToBeHonest...

5 months ago

Can’t register

Won’t move past the “create account” screen. Using Apple ID brings “decoding error.” Disappointing.

Emeraldman

a year ago

Amateur

Once you put something in the cart, you CANNOT remove it.

Hoodiba

a year ago

Horrible system and not secure

My friend and I attended an event and her registration was somehow screwed up and it said she was anonymous. An event assistant did a second registration and then he told her there were two different credit cards under her name and he said one was mine. I did a completely separate registration so there should be no way my card should have been linked to anyone else. When I tried to delete my card I was unable to do it. Givi sent instructions on how to delete at my request They did not work. When I informed them they then said they deleted my payment information but when I checked my card information is still there. Do not use this app!!

Terrible and insecure app

2 years ago

Not for large events

We had a 500 person event and check-in was a disaster. This was not user friendly at all for anyone above the age of 50. Guests who had registered didn’t show up in the app. Adding additional guests was cumbersome and convoluted. Guests weren’t able to transfer their tickets to others if they weren’t able to make it. Guests were not able to do much at all to manage their tickets at all really. We had to do most everything for them. The card readers they sent us didn’t work at all the entire night. Registering people for auction was an entire ordeal, and it held up the line all the way out the door since people had to manually enter their cards to join the silent auction (even if they weren’t paying with card, they had to add a card to participate, and it won’t let you add a card later). Glitches all throughout the app frustrated our guests. People were told they won certain items when they didn’t, and lost certain items when they had actually won them. The only real reason we used this app is because it’s directly integrated into our database, but honestly the cons are outweighing the pros here.

Jenna C Larsen

2 years ago

Frustrating - was never able to set up

Three IT folks and I spent 40 minutes trying to get the app to move past the Continue button when adding my info. Reinstalled twice to no avail. Was able to set up my partner’s app except when putting in the payment details, the app crashed and none of the info was retained. So much time wasted when we could have been enjoying the event instead. We finally gave up and deleted the app on both phones.

Mountain mermaid

2 years ago

Response from developer

Thank you for your feedback. We sincerely apologize for the inconvenience you experienced using Givi, especially when you were looking forward to participating in an event. Our team has recently launched several updates to Givi to ensure a smooth user experience and we hope you will consider using Givi again in the future. If you’ve not already been in contact with the Customer Support team, please reach out so we can learn more about your use case by emailing us at support@qgiv.com.

Major bummer

For some reason the app quit working so I deleted and downloaded again. To make a long story short, there must not be a way for the app to tell if the same person created multiple accounts, so I ended up bidding against myself! Glad I figured it out when I did, but if I win any items in this auction, I’ll end up paying way more than I should’ve.

Elida4062

3 years ago

Response from developer

We're sorry to hear about your experience with Givi and appreciate your feedback to help us improve the app for future users. We have recently launched several updates to Givi to ensure a smooth user experience, including a new Givi onboarding flow. If you have any additional feedback regarding your experience using Givi please reach out to our Customer Experience Team at support@qgiv.com.

Difficult

Difficult to get to the part to giv but love idea

JJCnMT

3 years ago

Response from developer

Thanks for sharing your feedback. To better understand your experience and how we can improve Givi, please email us at support@qgiv.com.

Way more difficult than necessary

You probably have a link with a code which is why you landed on this app. The set up just to see your event or to enter an auction is overly cumbersome and intrusive. It even forces you to register payment information prior to making a purchase decision or decision to bid. Who does that? The loser here is the nonprofit I’m attempting to support. I deleted the app.

epic spooky

3 years ago

Response from developer

Feedback is what drives our product development process, so thank you for sharing your experience with us. Our priority is to provide a great experience for nonprofits and their donors, and we apologize for the inconvenience you experienced using Givi. Our team has several updates planned to make entering an auction in Givi easier and to ensure a smooth user experience. To help us better understand your experience, please email us at support@qgiv.com.

Bad App

App is very erroneous. Errors with everything I tried.

cwarreninspire

5 years ago

Response from developer

Thank you for your feedback. We apologize for the issues you experienced using the Givi App. We have recently launched several updates to Givi to ensure a smooth user experience and we hope you will consider using Givi again in the future. If you have any additional feedback regarding your experience using Givi please email us at support@qgiv.com. - Jessica B.

Don’t use

As 0 isn’t an option... Crashed 3 minutes before the end of a 700+person auction. Who knows how much revenue was lost.... pathetic. Took more than 20 minutes to come back on line. That’s a huge revenue loss to the event!

Susannavich

5 years ago

Response from developer

Thank you for your feedback. The success of the nonprofits we serve is our number one priority, and we take it very seriously. We deeply regret and apologize for the experience you, and the host of this event, had. Since this event we've made several updates to the Givi app, including doubling our reserved webserver capacity and implementing new autoscaling rules, to prevent crashes and ensure the success of similar auctions. We have also worked directly with the host of this event offline to help reconcile the issue. If there’s anything else you’d like to share about your experience please email as at support@qgiv.com. - Jessica B.

Awesome platform

GIVI is a great portal for easy access to several key functions like managing recurring donations and keeping up with events, we’re loving it so far!

kps1212

6 years ago

Response from developer

Thank you for your feedback. We are so glad you are enjoying the Givi app! -Jessica B.

Missing tech

The registration is overly cumbersome. I already have a QR code linked to my account but I cannot scan within the app to register me. There also is no camera scanning function to register a credit card. Minor updates to your technology could make this product much easier for folks who are donating money to a charity.

StamfordBizOwner

6 years ago

Response from developer

We appreciate your feedback and the time you took to leave a review. We have some good news — all of these features are now available on the Givi app! We hope you’ll consider using it again in the future to support the nonprofit causes you care most about. If you’d like to discuss anything else with the team, please reach out to support@qgiv.com. - Jessica B.