GizmoHub User Reviews

What users say

Top reviews

5 stars

This app is a great app to message with little ones with the app and the watch without having to get them a phone!

My grandbaby is having such a fun time with her new watch

Oh my goodness my grandma Ref text me all the time her other grandma her pants. It’s so good. You guys are getting five stars.

Grandma’s window

Living so far from my granddaughter, nice to have a safe secure connection!

Good product.

Great option for younger kids!!!

Verizon stopped this from working with the Gizmo app

Not great

Watch

This is great for young kids don’t ever change!!

great app but can’t log in

it won’t let me log in saying that it can’t register me at the moment… it’s been saying that for the past 3 hours. 🫪 i will say that i have used the app before and it is extremely helpful and the gizmo app and watch are great for preteens and older kids. would recommend, i just don’t know why i can’t log in at all
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Not what we thought

We knew the watch could only communicate with approved numbers but didn’t realize that was only for calls. Texting requires using the gizmo app and can only be used for numbers that have been assigned to guardians. We want to be able to text normally without needing to have the app open and we want our child to be able to message with people on their approved list. Getting replacement chargers is also really difficult. Additionally dealing with Verizon is always a nightmare. If we had this to do over, we’d choose a different device.
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New app is horrible

Bring back the gizmo app. My watch is stuck in school mode and it won’t let me back in this app to turn school mode off. Very irritating and frustrating. Why change what was working great.

New to this

So far so good my son and I both love we get to communicate when not together I recommend

Transfer to VF

The GizmoHub is a great app. However, Verizon recently made the decision to force their customers to use a new app and this includes the Gizmo watches. Customers will need to download this new app to replace the GizmoHub. We downloaded the Verizon Family app which has now bricked our Gizmo Watch, it is locked in school mode and Verizon cannot figure out how to get it out of school mode. Their solution was to factory reset the watch and reconnect it to the GizmoHub, that I have explained a million times to them no longer will work. Every time I hit the GizmoHub app, there is just a picture and a message that we have to use the VF app from now on. So if I factory reset the watch….i cannot reconnect it to the GizmoHub because it does not exist. Verizon has made a mistake and not doing anything to try to make it right.

Yes. School mode is turned off. The VF app is registering it as on though. Yes. I have restarted and turned off phone and watches. Yes. I have uninstalled and reinstalled both apps numerous times.

Not sure what else to do at this point. Not sure Verizon cares.
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Great App, Flaws on Apple’s End and Watch doesn’t last too long

My brother & sister have gizmo watches, and I had one as well when I was younger. The watches themselves are nice, and I love being able to text them from my phone as well as track them. Location is a little slow, but still accurate. However, as I am an older sibling I have had issues with access. These seem to be more on Apple’s end though. Restrictions have to be turned off for me to access the app, which is annoying. Additionally, the watches themselves only last about 2 years. Overall, great product and is amazing for kids who shouldn’t have phones yet, however older siblings with iPhones need restrictions turned off & the watches don’t last too too long.

Edit: If app age rating restrictions are below 18+, the parents need to approve a request from the child. I have no idea why it is rated 18+, it shouldn’t be, but it is.
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So slow

Everything is so slow with this app. It takes forever to load and to locate my child. Is it just my device or the app?

Buns

Can’t get it to work

Helpful but nothing is getting fixed

My email provider changed my email address (I’m one of the guardians). I have tried changing my email address in my profile but I receive an error message stating that my phone number is already tied to an account/Gizmo and I should check the number again. I have also tried the “forgot my username” and “forgot password” links. When I do this and I enter my new email address, I receive an error message that states this email is not in our system, or something like that. I have called Verizon twice. They have been pleasant but have not solved anything. They even sent me another Gizmo thinking that would help but when I tried to start/activate the new one, the same thing happens. Verizon put in a ticket to Gizmo last week but have not heard anything back yet.
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Watch

Love it

Not working!

The messages disappear, calls stopped going through and I can’t track my kid on the map. Even with updates nothing is working. This is dangerous!!!!

So many bugs

I have an iPhone 16 and the app has so many bugs. I’ll get a notification that she text me but when I open the app the message isn’t there. I have deleted and reinstalled and it doesn’t work. There are also no updates

It worked until it didn’t.

I can’t see my daughter’s location and my messages to here seem to disappear. I logged a question on the app and never received a response. Frustrating.

Absolutely unacceptable performance

The GPS does not update and I have zero idea where my kid actually is unless I text them and ask.

Had the watch for over a year now and I am moving my kid to a real phone to adequately track and reach them.

Such a garbage app