Wonky App
I have been having a hard time with this app since creating an account with glow fiber. When I log in sometimes I can see the devices on WiFi and other times It’s empty and says that nothing is connected to the Wi-Fi when our entire house is filled with smart devices and laptops and I know that’s not true. Recently random devices are showing as connected to my Wi-Fi that I can’t remove because the option is not available. It is only allowing me to pause Internet connection. I have tried everything to fix this to no avail. I’ve sent emails, I’ve called to speak with someone about this and I’m haven’t gotten anywhere and it is super frustrating to have devices and actual televisions connected to my Wi-Fi that I cant remove especially since I haven’t given Wi-Fi access info to anyone to connect to our home Wi-Fi… This thing needs to be addressed immediately
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App Issues
This app has a lot of bugs. There’s devices connected to my network that won’t even show up in the app. The app will show my network as being down even though it’s working perfectly fine. The time limit controls for children are difficult to setup and don’t have an option for quick fix override.
Nothing works
Do you need to push an update? I can’t use anything in the app. Everything I tap on says “there was a delay, please try again.”
Please improve the performance.
Please improve the performance.
App need major improvements
Please fix this app, it is always telling me there is a delay and I need this to function properly. The service itself works well but the app is basically unusable. It tells me things are paused when they aren’t, I can’t see devices that connected until much later, and parental controls are cumbersome.
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Good concept, if it worked
The app does not work more than half of the time. When it does “work”, it does not cut-off at the set time limit. Beyond frustrating!
