Driver was rude
I always give a gratuity to our driver for bringing the goods to us. Today he refused to and left me with a serious back issue to carry the order. If I could go to the supermarket myself I would. Sadly I won’t be giving a gratuity in advance again. So it’s not fair that one driver spoils it for others.
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Genuinely the worst food delivery app
I have had drivers open my order and steal it, sit outside a park for 30 minutes instead of picking up my food, complete orders for other apps, and more. There is no live support to help when there is an issue. You aren’t allowed to cancel your order. Genuinely a horrible app
Déception totale
Très déçue, ils m’ont annulé deux commandes sans aucune explication
Recenzie
Sunt forarte mulțumit de serviciile dumneavoastră
Don’t call me please
Stop calling my number asking for review. Calls are for important things. It’s extremely rude to harass your client with a call and a soulless machine voice. I blocked you. You are welcome.
Fantastic
This was our second time using glovo in Italy. We loved it! So responsive and on time both times. Thanks Glovo. Made our time here so easy 👌🏽🤗
Delivery fast food
Quick delivery , if you are in souse hopefully you came across Glovo app . you won’t be disappointed with this food delivery service
Супер приложение
Ранее по приезду в Сербию установила приложение Wolt постоянно отваливалась карточка невозможно было осуществить безналичную оплату, наличную оплату тоже почему-то постоянно выскакивала ошибка. Меня хватило на два дня. И я установила приложение Glovo, вообще никаких нареканий молодцы!
Qaissoumi
Très bon service
Can’t revoke tips
Glovo doesn’t allow revoking tips so I just stopped tipping at all. The Glovo customer service is terrible. And the delivery people are no better.
Terrible Customer Service
I have never written a review for an app before, and really don’t plan to again. But despite having paid for the premium service for months, they still refuse to cancel an order when the delivery driver is not tracked by their app (but they’ll still let you order!). I have never had this issue with any other food delivery platform, so save yourself the turmoil of using this useless app. I wish I could give Glovo a zero.
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Shame on you
There is absolutely no customer support. Glovo is light-years behind its competitors. Apps like this deserve to be boycotted until they start respecting their customers.
Everything is unreliable: delivery times, payment methods, order tracking… nothing works as advertised.
And if you dare to pay by card expecting your order to be delivered to your door, be prepared to negotiate with the courier. Otherwise, you may be rudely told to come to the corner of the street to collect your order because “they’re not paid to climb stairs.”
In short, this has been a terrible experience. Out of the roughly ten times I’ve used this app, I’ve had problems nine times. That’s not bad luck that’s a broken service.
Shame on you, Glovo
Everything is unreliable: delivery times, payment methods, order tracking… nothing works as advertised.
And if you dare to pay by card expecting your order to be delivered to your door, be prepared to negotiate with the courier. Otherwise, you may be rudely told to come to the corner of the street to collect your order because “they’re not paid to climb stairs.”
In short, this has been a terrible experience. Out of the roughly ten times I’ve used this app, I’ve had problems nine times. That’s not bad luck that’s a broken service.
Shame on you, Glovo
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Awsm
Good pancakes
Immie
Best ever I enjoy making my orders in bed and delivering at my door step
I love it
I hate it
Refuses to give refunds after countless mistakes
This company is so unprofessional and disgusting 3 times they charged me for things I didn't receive and refused to pay me back, even though I pay monthly for there service also I ordered something recently and they gave it to me rotten, they asked me to upload proof that the fruit was rotten then after even showing proof they refused to refund me they said I exceeded the amount of refunds customers are
allowed 😂 this disgusting no class and no customer service having people have the audacity to run an operation like Uber Eats you will never be a global brand because no one will ever brag about you in disgusted I hate your customer service with a passion
allowed 😂 this disgusting no class and no customer service having people have the audacity to run an operation like Uber Eats you will never be a global brand because no one will ever brag about you in disgusted I hate your customer service with a passion
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Non existent costumer support
Not worth it
Fantastic Business however, the support is driven by spotty AI
I used Glovo a lot – probably more than I should. And I rely on them, which is also credit to them. However, the support is absolutely spotty and naturally if orders are wrong or deliveries are late the idea of staying online with Somebody for 30 to 40 minutes to get these things settled it’s just unreasonable. So five out of 52 nearly all of the restaurants that are online no problem with them, but Glovo needs to kind of hold up their end.
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add custom tip option
add custom tip option
Mashaa Allah very good idea, and it’s very useful
I like this app
