Oder gut, Umsetzung schlecht
Response from developer
Es tut uns leid, dass die Umsetzung bei dir nicht zuverlässig funktioniert hat. Danke, dass du uns auf die Bugs und Fehler aufmerksam machst. Bitte schreib uns mit den Details an support@glowhealthai.com, damit unser Team dir helfen kann. - The Glow Team
i like it
Paid for an annual subscription, locked out and can’t use 3 months later
Response from developer
We're sorry for the inconvenience. Please email your request and any relevant details to support@glowhealthai.com so our team can help. - The Glow Team
Bombo
Meal section it’s frozen
Good process but they lied about a gift card and glitchy
Response from developer
We're sorry for the trouble. We understand how frustrating it is when parts of the app feel glitchy or when an expected reward is not received. Please email support@glowhealthai.com with the details so our team can look into this and help. - The Glow Team
Paid for an annual subscription, locked out and can’t use 3 months later
scam
waste of money! don’t waste yours.
Glow diet!
Response from developer
Thank you so much for your kind words! We're glad Glow feels helpful as you get started on your health journey. - The Glow Team
Loving it so far
Network error?
As a result, I had to start the entire process over from the beginning, only to encounter the same issue again at the end. I also wish the survey would save my progress and allow me to resume where I left off, rather than requiring me to start over each time.
Response from developer
We're sorry for the trouble, and thank you for letting us know. We understand the onboarding submission error and the frustration of having to restart the questionnaire. Please email us at support@glowhealthai.com with the details so our team can help. - The Glow Team
Payment not worth it
Response from developer
We're sorry for the frustrating experience, and thank you for explaining what went wrong. We hear your concerns about workout logging, repeating workouts, meal accuracy, language consistency, and rep interpretation. Please email us at support@glowhealthai.com with the details so our team can help. - The Glow Team
Wrong calorie calculation
Response from developer
We're sorry for the trouble, and thank you for flagging this. We understand your concern about calorie and carb calculations not matching your expectations. Please email us at support@glowhealthai.com with the details so our team can help. - The Glow Team
I really like it.
Response from developer
Thank you so much for your kind words! We're glad Glow is helping you on your health journey. It's great to hear that the simple experience, full meal schedule, and recipes are useful for you. - The Glow Team
Useful but confusing to navigate
Response from developer
Thank you for the thoughtful feedback, and we're sorry the new update has felt harder to navigate. We appreciate the specific notes on organization, editing meals, the calendar, and the overall display, and we'll share this with the team. - The Glow Team
Impressive
Everything is buggy
Suggest to think twice before paying.
The AI chatbot coach is not really that useful. It’s extremely buggy and even as simply as logging food is buggy and makes you spend a lot of time fixing it. There is no trial period and it’s expensive. Also nothing sync properly. The steps count etc. tried to fix it so many times and it’s never accurate or correct. The dashboard is buggy too when you upload your weight and it doesn’t show you your log from yesterday. And more.
Response from developer
We're sorry for the frustrating experience. Please email us at support@glowhealthai.com with the details so our team can help look into the food logging, sync, and dashboard issues you ran into. - The Glow Team
Great
🥰
Ok
Response from developer
Thank you so much for your kind words! We're glad Glow feels useful for eating more mindfully. - The Glow Team
