GMX - Mail & Cloud

How to cancel a subscription on GMX

How to cancel a subscription on your iPhone

Discover how to cancel a subscription through Apple or one purchased via an app on the App Store.

  • Open the Settings app.
  • Tap your name - "Apple Account, iCloud and more"
  • Settings
  • In the first section, tap Subscriptions.

    Show screenshot.
    Apple Account on iPhone
  • Select the GMX subscription you want to cancel.

    Show screenshot.
    Apple Account subscriptions on iPhone
  • Tap to Cancel Subscription. You may need to scroll down to locate the Cancel Subscription button. If the button is missing or a red expiration message appears, the subscription has already been canceled.

    Show screenshot.
    Subscription screen on iPhone

Cancel a subscription on your Mac

  • Open the System Settings app.
  • Click your name - "Apple Account" in the top-right corner.
  • Click to "Media & Purchases" in the left-hand menu.

    Show screenshot.
    Settings
  • Click to the "Manage..." button next to "Subscriptions" in the left-hand menu.

    Show screenshot.
    Settings
  • Select the subscription you want to cancel. You may need to scroll down to locate the Cancel Subscription button. If the button is missing or a red expiration message appears, the subscription has already been canceled.

    Show screenshot.
    Settings
  • Click the "Cancel Subscription" button.

    Show screenshot.
    Settings

Unable to find the subscription you want to cancel?

  • If you member of family account, you need to contact your Parent or family account owner to cancel the subscription by following the steps above.

  • If the receipt lists another Apple Account you use, sign in to that account and follow the steps in this guide to cancel the subscription.

  • Consider contacting app support or visiting the developer's website for assistance.
    Follow by this link to discover the GMX in the App Store.

    App Support

GMX subscriptions

Cloud 30 GB

Expand your GMX Cloud by 30 GB

3 variants

$0.991 Month

TrackFree

Use GMX without ad-tracking

$1.491 Month

adfree App

Mail app without ads in your inbox

$1.991 Month

Cloud 100 GB

Expand your GMX Cloud by 100 GB

$1.991 Month

Cloud 150 GB

Expand your GMX Cloud by 150 GB

3 variants

$2.491 Month

Cloud 250 GB

Expand your GMX Cloud by 250 GB

2 variants

$3.491 Month

GMX ProMail

Mail and cloud storage, bigger attachments

2 variants

$3.991 Month

GMX ProMail

Mail and cloud storage, bigger attachments

2 variants

$4.491 Month

GMX TopMail

Mail and cloud storage, bigger attachments

$6.991 Month

AdFree

Ad-free mailbox, option to unsubscribe “GMX Magazin”

$22.901 Year

GMX ProMail

Mail and cloud storage, bigger attachments

$49.991 Year

GMX TopMail

Adfree, Storage, bigger attachments

$69.991 Year