GMX Reviews: Is It Legit?

Customer Experience

Positive experience76.9% of reviews
Neutral3.7% of reviews
Negative experience19.5% of reviews

~ Based on 1,681 written reviews from the US App Store.

What users say about GMX

Is GMX Safe?

GMX - Mail & Cloud appears safe based on user ratings. AppsHunter Safety Score for GMX is 93/100.

This assessment is based on 17,252 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.0% of ratings point to a safe experience
3.6% of ratings suggest some concerns
4.5% of ratings point to a risky experience

~ Based on 17,248 App Store ratings for GMX.

Is GMX Legit?

GMX - Mail & Cloud appears to be a legitimate app. AppsHunter Legitimacy Score for GMX is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Quite Satisfied

When Verizon ended its email service, I looked around for a new email provider. I found GMX. Instead of just one email address, I have three: one for business which is connected to one for just friends and family and companies I know won't share my email address, and one completely separate that will get all the commercial and political emails. It was slow for me, but I recently bought a new iPhone and iPad and I think the app is functioning better. I also like the capability to save attachments in the app.
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GMX Corporate

Maikito thinks this is awesome!!!!

Messagerie

GMX est de plus en plus intéressant.

Worst email provider

Gmx ist langsam, müllt die seite mit Werbung zu und hat immer wieder technische Fehler, grauenhaft

Better before

Have used GMX Email via the web for over 15 years and I loved it. Why it would change to be only app based beats me. Especially since the app has so many glitches. None of the set up can be accessed via the app and the web email can rarely if ever, be accessed anymore. A terrible move in my experience and one that absolutely has changed my mind about GMX
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In Impeccable German Engineering I Trust.

My alternative gmail accounts didn’t take long to turn into my main personal account (recovery/backup primary web registered accounts).
The reason is that GMX is simple to use and navigate.
Allows me to personalise whatever it is that makes it even easier and extremely quick for me to access anytime and anywhere I am.
Don’t change anything please.
Danke schön.
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Bien mais …

Dans l’ensemble, je suis très satisfait de GMX. Le service est fiable, et je n’ai jamais rencontré de problème de sécurité, ce qui est un véritable point fort à l’heure actuelle. J’apprécie également GMX comme alternative à Google.

Cependant, j’ai relevé deux points qui mériteraient d’être améliorés :

1. **La création d’alias semble ne plus fonctionner.** Cette fonctionnalité était pourtant disponible il y a quelques années. Je ne sais pas s’il s’agit d’un bug ou d’une modification du service, mais il est regrettable de ne plus pouvoir en profiter.
2. **Le service client m’a laissé une impression mitigée.** En cherchant de l’aide concernant ce premier problème, j’ai contacté le support en français, ma langue maternelle. La réponse que j’ai reçue m’invitait simplement à reformuler ma demande en anglais. Franchement, je trouve cela assez surprenant, surtout à l’heure où les outils de traduction basés sur l’IA permettent de traduire un message en quelques secondes. De plus, le délai de réponse de plusieurs jours ne contribue pas à améliorer cette impression. Sans attendre nécessairement une réponse immédiate, j’aurais apprécié une prise en charge plus accessible et plus adaptée aux utilisateurs francophones.

Ces deux points me laissent donc quelque peu perplexe quant à la qualité et à l’accessibilité du service d’assistance. C’est dommage, car GMX possède de réels atouts et constitue, selon moi, une alternative intéressante à Google.

**Je mettrai bien entendu cet avis à jour si ces deux points évoluent positivement.** J’espère sincèrement que ce sera le cas, car le service dispose d’une bonne base et mérite que ces aspects soient améliorés.
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Mostly happy

Hello, I’m really enjoying the app I just wish that the spam folder showed that the emails have attachments. As of now I have to go to each one o see if there’s any pics.
Thanks.

GMX best mail

The best mail I ever used

kept mails

this app keeps mail till morning! then flows them down like flushing.
caa 's confirmation mail waited so long, prolly this app will allow it in the morning show up

GMX review

Works for me getting mail out and about clear very happy.Robbie

Great

Great

Love this site

Easy to use and never off line! Lots of memory too!

Quite Satisfied

When Verizon ended its email service, I looked around for a new email provider. I found GMX. Instead of just one email address, I have three: one for business which is connected to one for just friends and family and companies I know won't share my email address, and one completely separate that will get all the commercial and political emails. It was slow for me, but I recently bought a new iPhone and iPad and I think the app is functioning better. I also like the capability to save attachments in the app.
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GMX email & cloud

I’ve used GMX several years and found it reliable. I just wanted something othwer than Gmail or yahoo or …

Subscription

Why can’t I subscribe here in the uk

Love it!

GMX is simply the best!

GMX

Easy to use etc it had a blip recently and and I was locked out hard to reset it took about a week poor customer ability to chat to a real person only a chat bot that’s as exciting and useful as Tetris compared to GTA

Excellent

Very professional App.

Why use anything else

This continues to be the best with the best support