GO Miami Reviews: Is It Legit?

Customer Experience

Positive experience5.6% of reviews
Neutral4.0% of reviews
Negative experience90.4% of reviews

~ Based on 249 written reviews from the US App Store.

What users say about GO Miami

Is GO Miami Safe?

GO Miami-Dade Transit does not appear safe based on available data. AppsHunter Safety Score for GO Miami is 36/100.

This assessment is based on 1,250 user ratings, with an App Store average of 1.8/5.

Safety Analysis

15.8% of ratings point to a safe experience
4.4% of ratings suggest some concerns
79.8% of ratings point to a risky experience

~ Based on 1,136 App Store ratings for GO Miami.

Is GO Miami Legit?

GO Miami-Dade Transit appears to be a legitimate app. AppsHunter Legitimacy Score for GO Miami is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible in every way

One of the worst apps ever developed. Non-functional, non-intuitive, and ugly. I’m sure it was bureaucracy and not the developers that are to blame for this filth but there’s so many things wrong with it after using it you’d believe that it was intentionally made horrible. It’s painfully obvious that the people who designed/control it have never used it in real life because if they had they would have instantly involuntarily vomited everywhere and went back to work to fix their abomination. It’s embarrassing to be in one of the biggest cities in America and this is the product we have. Just have Claude write it for gods sake so we can have a semi functional app.
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Terrible Service.

Not so much the apps fault though it can be buggy at times trying to purchase with a credit card. It’s more so the transit system itself. The Metro Rail early in the morning is never NEVER running on the schedule it’s supposed to. Also, there’s Zero reason to have the airport trains mixed with regular trains. People should just transfer at the Earlington Heights stop and that’s that.
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App have a few quirks

The app won’t show my digital pass and wouldn’t let me login fix this Miami

Terrible download

This app is worthless and useless. This app is terrible. It’s like some days it will then the next day it’s just completely unusable and it says unavailable or unable to find any nearby bus routes or stops. Mind you you could be standing directly next to or in front or at the bus stop and it’ll continue to say no available routes or even just show a blank screen
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Will not buy ticket

The whole point of this is to buy the ticket and unfortunately it does not work. This resulted in my bus driver YELLING AT ME in front of the entire bus because his machine didn’t work so it didn’t take my credit card, and then he told me to buy a ticket on the app and the app didn’t work. The bus driver yelled at me and told me I didn’t want to pay
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Stole my money

Trash

Unnecessarily complicated

So unnecessarily complicated. This app shouldn’t even exist

Pure Trash

The estimated time is so inaccurate. Next bus is in 40 minutes and the next in 47? 40 minutes to catch a bus when the next comes after 7 minutes. Also the attitude of the bus drivers is very agressive and yell at people, 0 patience.

Pure Trash

The estimated time is so inaccurate. It keeps showing the same time.

TERRIBLE

Awful. Complained twice about service and glitches: day after my access to maps was GONE And still NONE as an coercive measure. Update: after I keep up complaining they blocked my access to the app

Worst App ever

Very frustrating to buy a pass and then disappears from the APP I bought the 7 days on Friday it’s Monday and I no longer see the pass I added $10 cash value to the Easy card and no money available on the balance. The drivers don’t care and I cannot show the. The ticket.

Lo Mejor en transporte

Grasias Miami dade transit por servir a toda la comunidad tan eficazmente ,
y por estar al tanto de mejorar en servicio al pasajero!👍

Biggest POS ever created

This app sucks as much as the Miami Dade transit system. Inaccurate and never on time. What can we expect in this corrupted city.

Don’t Use this app

Make them fix the tap to pay with card. This is their excuse to not do it so the city doesn’t pay for fees. They want you to buy THEIR cards. Bring back tap to pay

Can’t login anymore

The login page keeps showing network error on my iOS 16.6 after update.

👎

Charges multiple times on my card then when I try to contact someone regarding the situation no answer horrible service especially from the government

App Review

This has to be the most confusing app ever. There is not logic to it and obviously was never user tested by people who actually use the app. I would rather pay the extra money at the station than spend another minute trying to buy a ticket on this app. The only thing worse is trying to use Apple Pay at your stations. To be a world class city you would have to at least provide minimal services that work.
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Major UI changes needed

As someone that’s worked on software development, this app needs major changes. The app is cluttered, confusing, and doesn’t offer much functionality. It’d be cool for users to be able to type in their destination and get a variety of different outputs of how they can get there. I know this app attempts it, but it needs a lot of work
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Unreliable

Unreliable

TERRIBLE

Awful. Complained twice about service and glitches: day after my access to maps was GONE And still NONE as an coercive measure