GO S. Placer On User Reviews

Name: GO S. Placer On-Demand Transit
Rating: 4.8 (78 reviews)

GO S. Placer On-Demand Transit

Spare Labs Inc.

✈️ Travel

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Excellent Service

Since I have moved to Roseville, I can pretty much relay on Excellent Customer Service from the drivers that I have encountered.

Chabby Fan

14 days ago

I’m being charged

Recently I e been charged even though I wasn’t able to get a scheduled time.
Everything welded is fine, but that.
I do appreciate the app. So that’s just the one issue now.

Dreamy68

4 months ago

Response from developer

Thank you for your feedback. We’d love to help you directly—please reach out to our support team at support@spare.com so we can assist you right away.

I’m

Updating profile you have to put in your address, but when you click on the address to put it I, it directs you to another page.
I can’t use my email which is an iCloud account.
Also I can’t schedule ahead of time when using my credit card. I don’t have cash.
I don’t have a place to get any.
This has been really frustrating

Dreamy68

6 months ago

Response from developer

Thank you for your feedback! We really appreciate you taking the time to share your thoughts. If you have suggestions or need help using a specific feature, feel free to reach out to us at support@spare.com — we’re always here to help and constantly working to improve.

Great local Service

Great experience, Kind Drivers!

She’s lovely88

7 months ago

Update from my last post

Thank you for this app!
To be able to schedule on your own time. Being able to see the times and how long it’ll take before deciding is a blessing.
I no longer have to deal with customer service. The company needs to hire new ones that really care about the customers. Can you have a way for us to anonymously do the same to customer service like you do with the drivers asking us how was our ride? On the app?
Thank you again. It’s made taking dial a ride without the headache from customer service 👍

Dreamy68

8 months ago

Response from developer

Horrible transportation service

When the Lincoln area “runs on time” and you schedule a ride within the time frames of the regulated times (6:37-6:35), all the rides are unavailable. I’m not sure if they’ve run out of drivers or what but they’re not helpful and when you try to schedule in the same day, it s even worse. The app and the dispatchers both need more work because they are both unhelpful, hindering, and cause issues.

SemMaurah

a year ago

Response from developer

Thanks for your feedback. We’re sorry for the trouble you’ve had scheduling rides. We’ll share this with our team to review and improve both the app and dispatcher support. If you can, please reach out to support@spare.com with your trip details so we can look into it further.

The worst service

This is the worst transportation service. The dispatchers are rude, they lie, and always say it’s the customers fault.
Don’t bother with this. They’re also the most unreliable dispatchers and drivers.
Stay with uber…

Dreamy68

2 years ago

What’s the point?

No rides available even for future.

Paul Rocker

2 years ago

Confusing

Tried to select rides within the service area but no rights available. it would be useful to have some colored areas on the map to let user know where roseville arrow and placer go available. Useless, Another government app that's super clutery. I am sure they paid top dollars to develop it. probably an uncle/vousin won the bid with very little oversight. Another example of waste of tax payers doolars.

HI powered