GO User Reviews

Name: GO: Zambia Cab in Lusaka
Rating: 4.67772 (543 reviews)

GO: Zambia Cab in Lusaka

Peach travel and tours Limited

🌟 Lifestyle

✈️ Travel

What users say

Summarized from real user reviews of GO. Based on 543 reviews and a 4.7/5 average, it highlights the 7 positives and 6 negatives reviewers mention most about this Travel app.

Positive things

👨‍💼Professional and courteous drivers
🚗Clean and well-maintained vehicles
💰Cash payment option available
⏱️On-time pickups and reliable service
📱Easy app download and user-friendly interface
🌍First taxi app in Zambia
🛡️Safe and reliable transportation

Negative things

💸Price discrepancies between estimate and final charge
🚫Low driver acceptance rate for ride requests
🚕Limited driver availability in certain areas
💵Drivers lacking change for cash payments
😤Poor customer service response to complaints
🗺️Inadequate location guides and coverage

Top reviews

Most Recent Highest Rated Lowest Rated

Price change

Why do prices change based on the estimated

Chichi Ruth28

2 years ago

Response from developer

Hello Chichi kindly note that have improved the system the prices are now fixed, once you enter your pick up and drop off location on the app you will see the price upfront which is the amount you will pay.

HIGHLY RECOMMENDED!

Best cab ride ever! Felt very important 😅
I definitely highly recommend this guy!

Mumamba

3 years ago

Response from developer

thank you for your 5 start rating we are happy that you enjoyed the trip and many thanks for your support

Service

Awesome driver I really enjoyed the ride

Dr. Jere

3 years ago

Response from developer

Hello Dr jere hope you are doing great kindly note that the app has been updated and rebranded to improve your experience . Thank you for using the app

Prices

The price when you request is different from the amount that will be requested upon arrival and it’s upsetting.

Duchess Emmie

3 years ago

Great service

Very good services.

Audrey rays

3 years ago

Compliment

I waiting for pick up for almost 10 minutes .

ncha 1

3 years ago

Response from developer

Thank you for your comment,Kindly note that we have a lot of drivers on our platform now. Kindly note that ULENDO has been rebranded to GO to improve your experience. Go is a crime free taxi app for over 5 years. Use GO and be safe

Service rating

Great ride …comfortable car and good pleasant service.

Pembuzga

3 years ago

No Rides & useless drivers

80% of the time that I open this app, my rides are never accepted
Plus you have some of the most useless drivers. I missed one phone call from your driver and he canceled my ride upset because I missed his phone call. What sort of nonsense is that?

prisca's experience

4 years ago

Response from developer

We apologise for the bad experience ,kindly note that we have recruited lots of drivers on the platform to save you better.

Great ride

Justin was on time
His car was neat and clean
Good cautious driver
Had a great ride
Thank you

MN4117

4 years ago

Driver

The driver service was splendid and the car was cleaner as well as the driver.

Bucho Moses

4 years ago

Awesome

The best thing to ever happen to the cab business. Glad that Zambia has embraced this.

Menace3005

4 years ago

❤️❤️❤️

Ulendo has the best drivers anyone would want... their cars are clean and stable on the road, I will owas recommend my friends to use ulendo.

mimi muambuyi

4 years ago

Life savers!!!!

This app is a lot of goodness thank you

bsharped

4 years ago

Service par Excellence!

I enjoyed my ride in a clean vehicle with a very polite driver. Thanks Ulendo!

Utailo

4 years ago

Easy, Fast, and Friendly!

I came from overseas for work and it was very easy to download the app and start taking rides. What especially impressed me has been the courteous and professional service provided by the various drivers. The ability to pay in cash has also helped me with using the app regularly to get back and forth. I highly recommend this app for anyone trying to get around Zambia!

JayFoSho