GOAT User Reviews

Customer Experience

Positive experience49.1% of reviews
Neutral4.7% of reviews
Negative experience46.2% of reviews

~ Based on 2,268 written reviews from the US App Store.

What users say

Is GOAT Safe?

GOAT – Sneakers & Apparel appears safe based on user ratings. AppsHunter Safety Score for GOAT is 98/100.

This assessment is based on 2,024,528 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.1% of ratings point to a safe experience
1.3% of ratings suggest some concerns
1.6% of ratings point to a risky experience

~ Based on 2,024,528 App Store ratings for GOAT.

Is GOAT Legit?

GOAT – Sneakers & Apparel appears to be a legitimate app. AppsHunter Legitimacy Score for GOAT is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Proposal

This is the best app that I have ever came across

good

good

Trash bro

I’ve been using goat and its comp since 2016. Goat will literally have your order waiting for 2 weeks just to cancel ! With no explanation !! Happened multiple times to me.

❤️

❤️

?????

everytime i sell a legit brand new never been used product they always say it's "used" and show marks that were never there before, it's like they try on the shoes just to make them look used.

Los Envios mas seguros

E pedido varios pares y son los mas duros🔥

Horrible Customer Experience

The functionality of the app is terrible. There is no way to edit shipping address. When ordering it says you can update shipping but that did not happen. A support request to update shipping was avoided and delayed until 30 min after they shipped to the wrong address, when they closed my support request saying I needed to take up shipping with the shipping carrier. I’ve heard worst stories about this company. Go to eBay
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Best alp

Hands down the best app for buying sneakers, clothing, accessories, etc

At door step

Good condition, new box please

app errors

you literally cant change shipping address and no customer service to help you

Very confusing

I will never purchase from GOAT again. It was such a hassle. I believe you need a customer service line to help with the confusion not an email.

GOAT canceled my order after 2wks, then raised the price. Didn’t honor original price purchased shoe

I am extremely disappointed with my experience with GOAT. My order was confirmed, and I waited two weeks for it to ship. Then, out of nowhere, my order was canceled with the explanation that the seller could no longer fulfill it and that they were unable to find another seller with my size.

However, when I checked the website immediately afterward, the exact same shoes in my size were still available—they were just listed at a higher price than what I originally paid. Instead of honoring my confirmed order, GOAT canceled it and now expects me to repurchase the same shoes for more money.

To make matters worse, I’ve reached out to customer service multiple times, and no one has followed up to resolve the issue or even explain why they won’t honor the original purchase price.

This experience has been frustrating and feels unfair. A confirmed order should be honored whenever possible, especially when the same item and size are still being sold on the platform. I expected much better customer service and accountability from GOAT.
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NEVER RECEIVED MY ORDER

Bought 4 items in this app for my daughter birthday and they charge me full price,2 of them was cancelled right away,they promised a full refund with 3 business day and is already pass a month since i did the purchase and ask for my money back,I never received my money back,also is impossible to talk with someone on the customer service,even the number they have on the app doesn’t work its all automated message,DONT BUY FROM THIS APP ,ITS A SCAMMER.
I will report them to the bank.
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I wanted shoes

I got great shoes 👍🏼

Goat

We love Goat ❤️

GOAT

Love Goat, Forever..

shoes aren’t shipping and there’s no customer service

I genuinely ordered Travis Scott’s on 4/30 and now it’s 5/10 and still nothing. The seller hasn’t even sent them to goat yet and goat is doing absolutely nothing about it. They won’t match me with a new seller or anything and I sent a ticket multiple days ago and they never emailed me back. there’s no actual customer support, just an AI. wtf


-received shoes took over a month. If you have a problem on goat good luck bc there is no real ppl u can contact and the AI is useless
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Rapidez

Proceso rápido y eficiente

App navigation

Buying shoes Great!
Navigating the app not so much. Unsure of what buttons can be pressed and very delayed at that. Searching delay in typing and the user friendliness of the app is kinda lost. Stuff moving around and updates do not help. This app needs to be smoother and seamless.

But I love Goat when I cant get something on SNKRS or Adidas!
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Fire

Good