GoCarma User Reviews

Customer Experience

Positive experience27.8% of reviews
Neutral2.6% of reviews
Negative experience69.6% of reviews

~ Based on 115 written reviews from the US App Store.

What users say

Is GoCarma Safe?

GoCarma appears mostly safe based on user ratings. AppsHunter Safety Score for GoCarma is 83/100.

This assessment is based on 1,278 user ratings, with an App Store average of 4.2/5.

Safety Analysis

79.2% of ratings point to a safe experience
3.7% of ratings suggest some concerns
17.1% of ratings point to a risky experience

~ Based on 977 App Store ratings for GoCarma.

Is GoCarma Legit?

GoCarma appears to be a legitimate app. AppsHunter Legitimacy Score for GoCarma is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

location tracking

the app tracks me even when i’m overseas. it keeps showing on my dynamic island

Terrible

Doesn’t work half the time. Extremely invasive to personal data. Should not require to always track. Too many required settings that invade
personal data.

PITA

This app may require Bluetooth or it may not. Still haven’t figured out how to use it in my older toyota tacoma, which doesn’t have Bluetooth. As far as i know this app is the only way to get the HOV discount on TexExpress.

As for privacy, who knows? I see GoCarma’s policy on their website, but i have no idea what the companies that contract with gocarma do with the data.

Finally, the whole concept of building TexExpress lanes instead of just adding lanes to the freeway is ridiculous. But Texas…
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Terrible App!

Terrible App, more pain than it is worth. Very non user friendly, especially if you have multiple vehicles.

Always on

This is always on and tracks location even when nowhere near toll road and no way to not do this and still get the discount

The app keeps reverting back to one driver while we are driving along the same route.

We have to constantly keep opening the app and constantly tell it that we are writing together because it keeps reverting back to a single driver. That is very dangerous to keep doing while driving on the freeway.

Don’t recommend

Such a hassle. Their system is terrible & so is customer service. I asked for passenger pucks for my child and an elderly family member 3 months ago and haven’t received.

nice

nuce

Ridiculous effort to get HOV discount

You should not have to ALWAYS share your location and force guests in your car to do the same to get an HOV discount when AI can review the camera footage. Total invasion of privacy to have to enable location sharing Bluetooth to get a discount on a $24 toll. To maintain privacy I have location settings disabled and must enable each time which is a driving safety hazard.
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Never get HOV Discount

My wife and I both have GoCarma running on our phones, but we still don’t get the HOV discount. Perhaps we are missing something, but it need not be this difficult.

Review

Easy and Quick access

Dumb

Who thought it was a good idea to require a driver to launch an app and configure settings while driving in order to get an HOV rate?!? They have a million cameras on HOV to make sure they bill people but require all these extra steps to get HOV?!?

Cash Out No Working

I started using this app because of the rewards to cash out and every time i try it says it’s in testing period. I think it wants to track my location only. Going to get rid of this app. No use if I can’t cash out.

Location settings

The only way the app works is if you select always for location settings. It should be your choice not mandatory.

Highway robbery

Why is there a floating rate????Other tolls don’t cost as much

Frustrating

The app isn’t working as intended and trips are missing and can’t be added. This is becoming very frustrating. My husband and I carpool 4 days a week and we are t getting credit .

Location tracking is always on

App states it doesn’t track location but the dynamic Island on my screen always shows the GoCarma app is tracking location and it overrides any other app that I am using. I have to disable location in settings to shut it off. Not a huge fan of an app that’s always grabbing my location. Saw a comment it only activates when it detects you are connected to your car’s Bluetooth but my phone shows GoCarma is using my location when I am not in my car.
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Location

Always needs location services but needed for discount

Terrible Idea , Can’t use with Wireless CarPlay

Can’t use with wireless CarPlay

Nags to allow continuous tracking. just say NO

Nags you to allow tracking all the time. This app is an invasion of privacy. Do not trust it.