App is buggy
Can’t even create my profile or add kids. App just crashes. I’d steer clear of this one. Was a disappointing and underwhelming experience.
So close!
This app has potential, but it’s hard to use and aspects of it are really not intuitive. Overall I’m pretty disappointed and it’s a shame because clearly a lot of effort has been invested in putting this app together. It’s a shame it really falls short.
We had trouble initially because we didn’t realize we needed to set ourselves up as family groups. So now one kid is duplicated because both his parents input his name. When I look at the details of the carpool, there are six adults listed (I have no idea how!), but there are really only four of us. I don’t know how to delete the two adults that are duplicated. So we have a carpool with three kids listed when there are only two and six adults listed when there are only four.
It also seems like you can change your child’s pickup location for just a particular day, but that’s not the case. If you change it for one day, the app changes it for the whole series. So if a child is at one parent’s house one day and you want to change his pickup location just for that day, you can’t. The app will change it for the entire series. I thought I might work around this by adding a note to each individual day when the child will be at the other parent’s house, so I upgraded to the pro version to be able to do that. No luck there either. If you try to add a note to just one day, that same message populates on every single day, which is ridiculous. Why would I want the exact same message to appear on every single day??? The way the app is set up is very misleading because it truly looks like the message you add will only be connected to that day. And if you want to delete the message once you realize that’s what’s happening? No luck there either. There doesn’t seem to be a way to delete chats.
There’s also no support offered that I can see (if you’re using the app as a parent and are not connected to a particular school). It does appear that there’s support if you’re using the app through a school. I would gladly pay for a monthly subscription if this app worked in a more sensible way. Or if I had access to any support at all. As it is, it’s just frustrating.
We had trouble initially because we didn’t realize we needed to set ourselves up as family groups. So now one kid is duplicated because both his parents input his name. When I look at the details of the carpool, there are six adults listed (I have no idea how!), but there are really only four of us. I don’t know how to delete the two adults that are duplicated. So we have a carpool with three kids listed when there are only two and six adults listed when there are only four.
It also seems like you can change your child’s pickup location for just a particular day, but that’s not the case. If you change it for one day, the app changes it for the whole series. So if a child is at one parent’s house one day and you want to change his pickup location just for that day, you can’t. The app will change it for the entire series. I thought I might work around this by adding a note to each individual day when the child will be at the other parent’s house, so I upgraded to the pro version to be able to do that. No luck there either. If you try to add a note to just one day, that same message populates on every single day, which is ridiculous. Why would I want the exact same message to appear on every single day??? The way the app is set up is very misleading because it truly looks like the message you add will only be connected to that day. And if you want to delete the message once you realize that’s what’s happening? No luck there either. There doesn’t seem to be a way to delete chats.
There’s also no support offered that I can see (if you’re using the app as a parent and are not connected to a particular school). It does appear that there’s support if you’re using the app through a school. I would gladly pay for a monthly subscription if this app worked in a more sensible way. Or if I had access to any support at all. As it is, it’s just frustrating.
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Does not work
My first time using. As other parents have, setup is very complex. Setup a carpool to repeat for each weekday with a return trip enabled. When you go to schedule, you only see one side, one day repeated each week. Return trip is not even there in schedule. Tried to delete the carpool and reset up. Nope, won’t allow to cleanly delete it. This is worse than simple function in google spreadsheet.
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Can’t even create account
After in putting all my information the “Go” button is non-responsive. Tried several times.
Clunky Mess
The structure of this app is atrocious! Very difficult to make changes and understand what is going on in the carpools. DO NOT recommend!
