Хорошая игра
Response from developer
Привет! Большое спасибо за вашу поддержку! Мы очень рады, что вам нравится игра! Уточним: наша игра — это социальное казино, созданное исключительно для развлечения. Она не предлагает возможности выиграть реальные деньги или реальные призы, поскольку всё дело в виртуальном веселье! Удачи в ваших вращениях!
Scammed in €€
I purchased a pack that promised to return my biggest hit after the purchase. I then hit 52T coins with a 500B bet, but instead of receiving my actual biggest hit of 52T, I only received 16B.
I contacted support and explained the issue, but instead of properly investigating the case, they decided not to pay out the amount that was promised by the purchased pack.
I’m not asking for anything extra. I simply want what I paid for and what the pack promised.
Very disappointing experience. In my opinion, if a paid offer promises a specific reward and support refuses to honor it, customers should be extremely careful before spending money on this game.
Response from developer
Hi there, we are so sorry to hear about your experience, and we completely understand how upsetting this must feel! We truly value having you with us, and it sounds like there might have been a little misunderstanding about how this pack offer works. Because your experience means so much to us, we've personally flagged this with our team, and someone has already sent you a direct message to help walk through this with you! Please check your inbox when you have a moment so we can help clear things up for you. If you ever need anything else, you can also reach out to us anytime at cs@slotslimited.com. We're always here for you!
