Unable to reset password
I’ve been unable to reset the password as the link is broken. I’ve tried to reset this with several different ways and different browsers. All links are broken. When entering the new password nothing happens and then I’m prompted to a new message that reads link is now expired. Please fix the coding on this to enable us to reset passwords. Thank you. Aside from this app is great.
Show more
App reset password
Why is it so impossible to reset your password
Doesn’t function
Doesn’t recognize password and it’s impossible to reset it using the app. Even my attempt to do this at a location failed. This means I have to enter the gym every time by giving my phone number instead of scanning the app code. Not recommended.
Cancellation
Do not enter a membership with them. They make it impossible to cancel. Have tried on the phone, in person, and on their website through the app. I “cancelled” my membership only to find out they kept charging me even after I closed my bank account and sent it to collections. Now I have 6 months of charges even after “cancelling” multiple times. I have screenshots of the payments being made as proof and they still are doing this.
Show more
App from 2001
Why is this app so horrible? UX/UI is terrible - no Siri integration. No one can enter the barcode. Why wouldn’t you use account id as UID and have the user enter that and then use api to pull the member info? — as a premium membership, it should offer UX/ui and workouts like Future app
