Cannot Access Features
I purchased a golf digest all access subscription. It was supposed to include access to coaching in GD schools. Initially I was able to access this feature and I purchased a lesson. I have not been able to review the lesson I paid for or access that portion of GD schools for over a month. I have contacted customer support twice and received a generic response to clear my cache and cookies. I expressed that I was using their app and not the web browser. I also followed their advice and tried to access the service via internet browser, it didn’t work. I emailed two more times and never received a reply on my follow ups. At the very least, do not purchase the All Access subscription and expect to access any of the pro features of GD Schools.
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Cannot Access Features
I purchased a golf digest all access subscription. It was supposed to include access to coaching in GD schools. Initially I was able to access this feature and I purchased a lesson. I have not been able to review the lesson I paid for or access that portion of GD schools for over a month. I have contacted customer support twice and received a generic response to clear my cache and cookies. I expressed that I was using their app and not the web browser. I also followed their advice and tried to access the service via internet browser, it didn’t work. I emailed two more times and never received a reply on my follow ups. At the very least, do not purchase the All Access subscription and expect to access any of the pro features of GD Schools.
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Awful experience
Thought I was going to get the coaches they advertised on Instagram ads those coaches have no content and are an additional fee. Video plays in a tiny window in the app. 2023 and can’t get a video to play in your flagship app correctly- unacceptable and huge let down. I want a refund
Unusable
Articles don’t load at all. Can’t add any clubs to “My Bag”. Terrible.
Potential to be great, but….
The app just doesn’t work properly. Enlarging screen turns it sideways (landscape) but doesn’t expand to fit the screen, and there is no way to flip it - on iPhone it only rotates right (volume buttons down). It also flips back to portrait mode unless phone is held 90*deg to the floor.
I see complaints about the ability to read articles from as far back as February, and here in October, it’s unchanged. There is no simple way to get help through the app, either.
Videos need the ability to turn on captions and control playback speed. Way to deny accessibility to people who are Deaf/Hard of Hearing, or neurodivergent. Great potential here, but I am soooo underwhelmed.
I see complaints about the ability to read articles from as far back as February, and here in October, it’s unchanged. There is no simple way to get help through the app, either.
Videos need the ability to turn on captions and control playback speed. Way to deny accessibility to people who are Deaf/Hard of Hearing, or neurodivergent. Great potential here, but I am soooo underwhelmed.
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