Data Privacy Breach
I successfully used the app for 4+ years. One day the account stop working and my credit card was being charged for other tee times across the country. GolfNow support was unable to get my account back and my gift card credits ($300+) back. They said they’d look in to it. All they could do is say your phone number and email is now on another account. They could see my data on another account, could not access it, and did nothing to protect it or help me at 7 phones calls and emails to support. I am out my account payment and credits.
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No live agents anymore?
Going downhill!!
ease to the tee
Golf now is just the best for booking tee times anywhere from anywhere. Love this app. Just awesome
Top 5 Favorite App
The title says it all. I use GolfNow daily. I don’t book daily, but I am always looking for and will generally use the deals that I find on GolfNow. I do wish all of the courses were listed here, but that is THEIR problem, not GolfNow. I am also a GolfNow Premium (or whatever) member. I will continue to pay for this service. The service fees and convenience of tee times is very much worth it.
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Golf Essentials
Great app, fantastic deals!
Great app
Love using golf now to book times. Always easier when most of the courses are all in one place.
Getting Better
This was my first time using a golf tee times booking app in 20y. The app worked well at the start, then a few glitches started to occur in a several areas, mainly in the course search section. I stopped using the app due to frustration. But the app has continually been improving since then, functionality/glitches have been resolved. Overall the app UI is well laid out, constant improvements are being implemented along with the discounts/promo offered makes it an app I will continue to use.
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Misleading - impossible to use GN gift cards that are loaded on my account.
I selected the $144 gift card balance as payment method but when I booked for 3 golfers it charged my credit card on file. VERY ANNOYING. IF I CAN EVER FIGURE OUT HOW TO USE THE CRSIT I HAVE I will never by another GN gift card.
Business Model is suspect
The app/website doesn’t work when you want to edit number of golfers to be fewer well ahead of time and as a result it is a death spiral to get a refund where GN says the golf course owes the refund and the golf course says GN is responsible. Just too much hassle when you are supposed to be golfing not chasing down refunds. App is getting deleted.
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Better than a membership at a country club
I save way more than I pay with the golf pass membership
Use of Credits
I have $150 credit on my account. Why did it not use my credit. Also did not realize credits expire within 90 days.
So I received a response to this review with still no way to communicate with Golf Now.
And no explanation of why my credit was not used during checkout.
Even worse experience now.
Why not refund my credit card?
I spent the credit and they still charged my credit card.
So I received a response to this review with still no way to communicate with Golf Now.
And no explanation of why my credit was not used during checkout.
Even worse experience now.
Why not refund my credit card?
I spent the credit and they still charged my credit card.
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Charged Booking Fee
It’s disappointing that GolfPass+ only waives booking fees for 12 reservations per year. The main reason many golfers pay for this membership is to avoid booking fees, especially those of us who play frequently. Limiting one of the membership’s biggest benefits feels like it defeats the entire purpose of subscribing.
On top of that, removing the GolfPass VIP+ membership only makes the value proposition even weaker. Loyal customers who golf the most are the ones being penalized by these restrictions.
I hope GolfPass listens to its members and reconsiders these changes. If you’re charging people for a membership designed for avid golfers, the benefits should actually support those who play often, not limit them. Please bring back the unlimited booking fee waivers or significantly increase the limit, and consider restoring the VIP+ membership. These changes would go a long way toward rebuilding customer trust and making GolfPass+ worth the cost again.
Also, Golfnow does not pay the shop on those Hotdeal so why do we need to pay booking fee on hotdeal? Clubs have been telling me that they don't get paid on those hotdeal at all.
On top of that, removing the GolfPass VIP+ membership only makes the value proposition even weaker. Loyal customers who golf the most are the ones being penalized by these restrictions.
I hope GolfPass listens to its members and reconsiders these changes. If you’re charging people for a membership designed for avid golfers, the benefits should actually support those who play often, not limit them. Please bring back the unlimited booking fee waivers or significantly increase the limit, and consider restoring the VIP+ membership. These changes would go a long way toward rebuilding customer trust and making GolfPass+ worth the cost again.
Also, Golfnow does not pay the shop on those Hotdeal so why do we need to pay booking fee on hotdeal? Clubs have been telling me that they don't get paid on those hotdeal at all.
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GolfPass/GolfNow
I’m a member of a golf Pass. I get little value from it. And when intent book on GolfNow, it wants me to pay another $100 to get a $3 discount.
Just give me credit for the &100 bucks I already spent.
What a waste of money.
Just give me credit for the &100 bucks I already spent.
What a waste of money.
worst golf app - horrible dark pattern
Worst customer service and deceitful refund policy.
GolfNow is running a terrible service. Please read this and DO NOT USE GOLFNOW APP so you don't lose your money
1)Forced credit refund : They refuse to refund your original payment method and trap your money as "Golfnow Credit"
2)Ridiculous restrictions : I have over $110 in credit, but I cannot use it for regular bookings. It is stricktly restricted to "Hot Deals".
3)No usable tee times : The Hot Deal times are only in the early morning weekdays and rare in weekend. I cannot use my credit for the time I actually want.
4)Horrible support : In-app live chat is non existent. I waited 40minutes to talk to someone over the phone and she offered absolutely no help.
Golf Now literally held my money hostage. This app is full of dark patterns designed to deceive users. Avoid at all costs.
I am going to delete my account(with credit remaining) and never use this app
GolfNow is running a terrible service. Please read this and DO NOT USE GOLFNOW APP so you don't lose your money
1)Forced credit refund : They refuse to refund your original payment method and trap your money as "Golfnow Credit"
2)Ridiculous restrictions : I have over $110 in credit, but I cannot use it for regular bookings. It is stricktly restricted to "Hot Deals".
3)No usable tee times : The Hot Deal times are only in the early morning weekdays and rare in weekend. I cannot use my credit for the time I actually want.
4)Horrible support : In-app live chat is non existent. I waited 40minutes to talk to someone over the phone and she offered absolutely no help.
Golf Now literally held my money hostage. This app is full of dark patterns designed to deceive users. Avoid at all costs.
I am going to delete my account(with credit remaining) and never use this app
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Love golf now
I have saved so much using golf now. Play 36 holes this weekend at 3 courses for a total of 23$
Saves money but
Promo codes rarely work
Terrible experience
I would not recommend downloading this app. Their refund policy is terrible and completely unfair. I canceled my reservation immediately after realizing I had made a mistake, yet there was no flexibility or meaningful assistance. Customer service was not helpful at all and simply repeated the policy instead of trying to resolve the issue. There are better services available that value their customers and provide reasonable support when problems arise.
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Paying for nothing
Never had a issue till today the course closed due to weather the app did not inform me and now they will not refund the pre paid tee time
Golf Now
Really quality app. Tons of deals.
Love this app ❤️
Great app, well worth the $99 to become a member. You get credit at Taylor made + 10 green fee cancellation protections up to one hour before tee time. The points you accumulate can be used like cash. I have saved over $4000.00 on green fees.
