No customer loyalty
Blew out my knee at the gym before a tee time. When I went to cancel they refused to offer any kind of refund or rain check for the issue. Very frustrating to deal with from a customer service perspective.
Booked the wrong date
App sucks
Do not trust this company
I have showed up at various courses with no T times set after setting and paying this company to do so, then later charged for not showing up even tho I did, way too much of a process to sort it all out nearly every week that I play.
Company Lacks Accountability and doesnt refund when their system fails
System glitched when I booked a tee time and booked two tee times but only sent me one confirmation code, they proceed to charge me for a second tee time saying I didnt show up, when in reality their system just messed up. The best part about this is I contact golfnow customer support and am told the first time that I will be receiving a refund within 24-48 hours, 48 hours later I have no refund so I contact support again and am told that they actually arent going to refund me and never do they actually take accountability for the mess up. I should be getting my money back or a credit of some sort but nope. You are better off booking through the golf courses directly than using this awful app. Shame on the owner for his greed and lack of accountability.
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Beats courses price every time
Don’t know how it works can’t figure it out but one thing I do know for a fact is that Golf Now beats the Green fees that the course charges every single time and not just by a few dollars im talking 20%_30% and I don’t even have the GN plan I don’t pay any monthly fees so I would imagine if you have the upgraded plan the price is even lower and comes with very good benefits and incentives! Great app get it today and use it every time you won’t regret it!
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