Missed
The greens are inconsistent and patchy and look like Cruella Deville did the maintenance. The cart paths are more suited to off-road mountain biking to the point where you should make an appointment for your dentist afterwards. Forget about finding a ball there’s so much under brush that if your ball goes anywhere off line say goodbye. The tea boxes are uneven to say the least. The sand traps are all over the place, but more like cement. A great track poorly managed and a missed opportunity.
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Response from developer
It sounds like the course itself left a lot to be desired, from the greens and tee boxes to the cart paths and bunkers. While those conditions are outside of Golfshot’s control, we appreciate you sharing your experience and hope your next round is on a better-kept track.
Worst Customer Care
Just spent 45 minutes trying to cancel a reservation. I first called the golf course directly but was informed I had to call GolfShot directly to cancel. First agent I spoke was rude and not helpful. When you book a tee time via GolfShot, the tee time is actually booked via GolfNow. I called the second time and this time, the agent was a little bit better than the first (not by much). This agent was able to locate the reservation but could not cancel as the reservation was booked as a guest on GN. I was not made aware that my tee time would be booked as a guest on the GolfNow side. When I tried to cancel, they forced me to create an account and provide my physical mailing address to the agent, which I did not feel comfortable with, so I had to then create a profile on GolfNow.com. 45 minutes and three calls to the golf course later, the staff at the golf course was now able to cancel the reservation on their but could not guarantee GolfShot would not charge my card. I hope they don’t leak my PII. Users beware!
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Bad
Worst app ever.
Decent
It’s a great app, was using it on my watch for a while and the yardages were accurate then all of a sudden it says I can’t use it on my watch anymore so I’m not sure what changed.
Response from developer
We’re glad you previously enjoyed using Golfshot on your watch and found the yardages accurate. We’re sorry to hear that changed unexpectedly. Please contact support@golfshot.com (mailto:support@golfshot.com) with your watch model, phone details, and account information so our team can review your setup and help determine what changed.
Best GPS App By Far!!
I bought into this app back in its beginning and I have loved it ever since. There is no gps app that remotely compares to GolfShot. It has way too many great features to list, so let me just say that they have created an A-list app that everyone should get. But I also want to mention Alicia and the support team. They do an incredible job at keeping the courses up to date. Every day there are hundreds of course updates. And many times I have sent pictures of course scorecards and changes. Alicia had the course updated within a day and I was ready to go. I am confident when I use this app because I know the information it gives me is current and correct. Get this app! You won’t regret it.
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