Magnolia
Too long upfront commercial
Really poor customer service and app doesn’t function
The app does not recognize my account as active and I cannot watch any chosen videos. I receive at least 3 emails a day that are non-functional.
I have contacted universal peacock 6 times and the call center has yet to address or communicate with me what steps they are taking to remedy.
I have contacted universal peacock 6 times and the call center has yet to address or communicate with me what steps they are taking to remedy.
Mr Disappointed
Had enjoyed the free content. Now it seems to be a money grab to be able to watch any content … Disappointing!
Seriously
App doesn’t allow you to watch videos once you’ve signed up and paid for the membership. Really sad, call for resolution and only get sent to a call center that doesn’t or can’t really do anything to assist.
Great Tips
I really enjoy all the tips and information you give us. I only golf once a week, so I can’t expect to do really well. I’m a middle-of-the-road player. I love improving my game with your tips thanks very much.
App does not recognize membership
I am writing to report a technical issue regarding my GolfPass+ app. While the GolfNow app correctly recognizes my status, the GolfPass app does not. When I attempt to view videos, I am prompted to join GolfPass+ despite being an active member.
I recently contacted your help center to resolve this, but the experience was unsatisfactory. The representative was dismissive and repeatedly interrupted me, leading me to end the call without a resolution.
Hopefully this technology issue will be resolved in the future in order for GolfPass+ benefits to correctly sync across both platforms.
I recently contacted your help center to resolve this, but the experience was unsatisfactory. The representative was dismissive and repeatedly interrupted me, leading me to end the call without a resolution.
Hopefully this technology issue will be resolved in the future in order for GolfPass+ benefits to correctly sync across both platforms.
Show more
Great content
Great educational content and tips for amateur golfers.
Useless tee time credit
For some reason when I copy and paste the credit , $10, into a hot Deals tee time ,it is rejected. Why?
Link has expired
I am getting my daily golf pass tips and when I click on it it says… This link has expired. -lease contact sender, that’s You. Also says Open in the Golf Pass app and when you do the promised tip is not, just a bunch of others. Please advise
Early renew
GolfPass renewed my subscription. A day early which caused me to have to spend 1/2 hour online trying to cancel. This also caused peacock to charge my account and surprise to me is that they have no phone number for customer service and no way to get a refund on the app. If you sign up for GolfPass make sure not to use a normal credit card. The actual service is ok if you’re a frequent golfer
Show more
Login issues
Can’t log in.
Disappointed
App will not let me post a comment. Says “can not post please try again”. Repeat tries are unsuccessful.
App
Too much trouble and passwords, to hard to get a new one. Said I wasn’t me
Long ways to go
App is sluggish at times, won’t rotate the video to horizontal form and you see ads even when you’re a paid member. You have to reorient your screen after each video.
Horrible App
The app advertises free version (with ads) but when you install it, there is no such option. Also the screen is completely covered with ads. There are bad apps in the Apple App Store but this one is the worst. Off my phone it goes!
Customer Support Disappoints
Despite being a GolfPass+ member, I have been locked out of videos that were supposed to be included with the membership. Instead, my video access has been limited and full of ads.
Also, the GolfPass points expire one year from their date of issue, unlike virtually all other loyalty programs where points only expire if you stop collecting points. That is not disclosed anywhere obvious in their marketing materials or description of their points. They give no warning ahead of the expiry of the points. So there is absolutely no value in accumulating the points. Redeem them as soon as you get them.
I spent over an hour with customer service regarding these issues and they were not resolved to my satisfaction.
Also, the GolfPass points expire one year from their date of issue, unlike virtually all other loyalty programs where points only expire if you stop collecting points. That is not disclosed anywhere obvious in their marketing materials or description of their points. They give no warning ahead of the expiry of the points. So there is absolutely no value in accumulating the points. Redeem them as soon as you get them.
I spent over an hour with customer service regarding these issues and they were not resolved to my satisfaction.
Show more
Worth every dollar
Since joining golf pass my game had become more consistent with tips and lessons
Always on Point
I have become hesitant to watch golf videos as I am taking lessons from an excellent pro and the videos are chatty, always and contradictory. However I find that the GolfPass pros are brief, on point and only reinforce what I’m learning on the ground. Nice work
Love all these tips.
So many of these videos are so helpful no matter what age you are. We all need some correction in our game every once and a while. Here you will find pretty much every fix for your game.
where can we leave comments
the golf pros say “ leave below”. i have asked. there is no below . help!
