Great app
Easy to use, collects and sends my results directly to my doctor in real time. Great support team - very responsive and they are real people, not AI!
GoMobile is great
Go mobile is great. Easy to use.
Close to throwing this thing in the garbage can
Voice instructions don’t match users actions. The words quit before you have finished the test. One night I completed the test and everything was green so I went to bed but the next day it said the test was”incomplete”. Then it turned red status but now to click on it. VERY FRUSTRATING!!!
Response from developer
Hello, Thank you for sharing your experience, and I’m sorry for the frustration this caused. The timing of the prompts should not prevent you from completing a test. Please contact us at 614-761-3555 or support@monitoredrx.com so we can review your results and help with the next steps.
Review
This app can be difficult to use. The Spirometer portion gives conflicting prompts daily. Also there appears to be no way to ‘reset’ it without losing all the stored data. It gets stuck in a thinking spiral for days on end so no testing or reporting can be done. Super frustrating!
Response from developer
Hello, Thank you for sharing your feedback. We are sorry to hear about the trouble you’ve had with the spirometer prompts and the app getting stuck. This is not the experience we want you to have. Please contact our support team at 614-761-3555 or support@monitoredrx.com so we can help reset the app without losing your data and get you back to testing smoothly.
What the Dr. ordered
Works well and it’s what I need!
