Multiple breakdowns in 1st 8 months and hard to reach an on shore technician for help
I had the machine replaced 2 times already and it is having the same issues( less the 87% oxygen, replace columns, within 3 months of supposedly a new machine, not great for a $4000 purchase
Very useful app
Very useful app thats helps checking the oxygen flow of my device, purchase accessories from patient portal and check my heart rate from apple watch all at one place.
Spotty App
Can never get the App to connect. Just searching for the Inogen One G5 Bluetooth connection never locates the device. Once you do connect you need to enter your last name and DOB. If you’ve purchased a used machine you’re not registered with Inogen. So you can’t use the App. Just terrible.
Needs work
The old Inogen app had battery cycles as part of the report which was nice. This version is always disconnected so you have to reconnect the Bluetooth all the time if you want to see how the unit is functioning and to check on battery level
Worthless AP
I recently tried to connect my Inogen Rove 6 to the AP on my iPhone. I can’t even get past where it says to identify verification. It says set up fingerprint, face recognition or passcode. When I tell it ok, it immediately takes me to my settings. I always use passcodes, but I can’t find any place to put in a passcode on the AP settings or anywhere else. Have tried contacting Inogen and can get nothing but put on hold. As far as I’m concerned, the AP is worthless as well as their customer service is horrible! Don’t bother downloading!
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