MyMedicalGuardian

MyMedicalGuardian

Connect Seniors & Caregivers

1K ratings
76 reviews
Free

Details

  • Released
  • Updated
  • August 2, 2021
  • June 30, 2026
MyMedicalGuardian screenshot #1 for iPhone
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MyMedicalGuardian screenshot #6 for iPhone
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About

This app connects caregivers with older adults using Medical Guardian alert systems. It offers care management features like task reminders, activity alerts, and location monitoring. It also serves as a client portal for billing and customer support.

Task reminders
Activity alerts
Location monitoring
Medical history storage
Emergency contact storage
Billing management
24/7 Customer Care access
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What users say

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What's New in MyMedicalGuardian

1.6

June 30, 2026

- Billing enhancement and improve performance

User reviews

Weird, Inaccurate, Non Intuitive

Needs a lot of work. Odd and non-intuitive interface. Very accurate on location. I don’t know if it’s the device itself or the app but it’s showing the location in a totally different state 1300 miles away less than one hour later. What if there’s an emergency? They really need to fix many aspects of this.
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Locating my parent

My mother was stuck with a flat tire, used the location service to find her! Thank you for this!

Refreshed and Renewed!

Old app worked well and did what needed to be done. Love the refreshed lay out. Also as someone who loses track of important things I really love the added “ring my device” feature. Like the emergency feature … I hope I don’t have to use it but glad it’s there!

So much better!

The recent app changes really make a big difference. I got a device for my Mom and it makes me feel secure knowing she can get help when she needs it.

Easy to Use and Gives Peace of Mind

I’ve been using the Medical Guardian app for a little while now and it’s honestly been a really nice addition to the device. What I like most is that everything is in one place. I can see my information, my emergency contacts.

The app itself is pretty simple to use, which I appreciate. A lot of apps aimed at GPS location and activity levels can be overly complicated, but this one is straightforward and easy to navigate. My family also likes that they can stay connected and get updates if something happens.

What really stands out is the peace of mind. Knowing there’s monitoring behind the scenes and that help can be contacted quickly if needed makes a big difference. The app just makes the whole experience feel more modern and connected.

Overall, it’s a helpful companion to the device and makes it easier to manage everything in one place.
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Developer apps

User experience

🐞

Reported Bugs

17 issues

Login button unresponsive with no error messages

Bug

App spinning indefinitely on load

Bug

Blank screens after login

Bug

Device information wiped or not displaying

Bug

Portal member features not working correctly

Bug

Swiping left for battery history requires two fingers or doesn't work

Bug

Step count wildly inaccurate

Bug

Battery percentage showing 0 while charging at 100%

Bug

Forced logouts every few days

Bug

Drop-down menus non-functional during setup

Bug

Device disconnection requiring re-registration

Bug

Email verification code not working

Bug

Access status stuck on 'requested' indefinitely

Bug

Data showing impossible activity (36+ miles in 24 hours)

Bug

Graphs missing time axis labels

Bug

Location timestamps showing wrong dates (1969, days old)

Bug

App not connecting to registered devices

Bug

Requested Features

10 requests

Push notifications for alerts and messages

Feature

Facial recognition login option

Feature

Text alert notifications (currently costs extra)

Feature

Message notification system

Feature

Improved signal strength indicator

Feature

Better time zone handling for locations

Feature

More frequent data updates (less than hourly)

Feature

Clearer UI indicators and explanations

Feature

Swipe gesture improvements for battery history

Feature

Role assignment functionality

Feature

FAQ

What does MyMedicalGuardian do?

MyMedicalGuardian is designed to connect caregivers with older adults who use Medical Guardian brand medical alert systems. It provides features for remote care management, including task reminders, activity alerts, and location monitoring, as well as secure storage for medical history and emergency contacts.

What are the key features of MyMedicalGuardian?

Key features include task reminders, activity alerts, location monitoring, secure storage for medical history and emergency contacts, a billing dashboard, and access to 24/7 Customer Care. It also facilitates group chats and activity planning for care management.

Is MyMedicalGuardian free to use?

Based on the provided information, the app itself is free to download and use. It is designed to work with Medical Guardian brand medical alert systems, and any costs associated with those systems would be separate.

Who is MyMedicalGuardian intended for?

This app is intended for caregivers and family members who are looking to stay connected with and manage the care of older adults aging in place, particularly those who utilize Medical Guardian medical alert systems.

How does MyMedicalGuardian help with billing and support?

MyMedicalGuardian acts as a client services portal, offering a transparent billing dashboard for managing payments. It also provides easy access to connect with Customer Care 24/7 for any support needs related to the Medical Guardian services.