Utterly useless
Can’t log in utter waste of time
Still far from good
I keep hoping the Good Food Guide app will be as good as its content. It is not updated frequently enough and this week still featured at least one restaurant that sadly closed months ago. It is incredibly slow in use. It also offers a method for redeeming member perks that appeared not to work at all when at the restaurant in question yesterday. C’mon folks, this is embarassing. Put some work in, or don't have an app.
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Furious
I have only just downloaded the app and paid for a year’s membership to discover that this app is just one hundred percent inefficient. It has taken 2 hours of my time, attached an incorrect email to my google account, forced me to creat passwords over and over again, refused to open, and tried to force me to download a typeface!! Strictly amateur production. Feels chaotic and insecure. Have yet to successfully negotiate within the app. What a pity. The newsletter is very interesting which encouraged me to join. Maybe a bit of professional joining is needed here before the organisation loses credibility.
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Pathetic app
Simply routes to the very slow website.
Disappointed
The online guide is a pathetic mess and so disappointing compared to the original book. My most recent attempt was to find a vegetarian restaurant; the guide offered one - in the entire country!
Stopped working recently
I have supported this app since it started but just recently all email links and these within the app just brings up a list of local bakeries. This of course renders it close to useless for regular use. This started happening in the last few weeks so can’t be related to the app version as it hasn’t been updated in months. It is a pity and TBH it won’t be losing before I cancel any subscription I have to it.
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‘Bad’ doesn’t cover it
<rant>>
This app is utterly horrendous - it feels like it has been ‘done on the cheap’ with developers that evidently don’t ‘use’ the app beyond basic testing. It’s buggy, slow, just generally annoying to use.
I paid £1 for 6 months during Black Friday, cancelled renewal within 5 minutes - I’ll give it 6 months to improve and will perhaps reconsider, but I’m not holding out much hope.
Releasing an app in this state is nothing short of damaging to your brand - it’s quite laughable that anyone actually approved this to be released. It’s like you all thought ‘that’ll do’ - but I’m afraid it won’t.
Probably like most other people, I went and downloaded a competitor’s app.
</rant>
This app is utterly horrendous - it feels like it has been ‘done on the cheap’ with developers that evidently don’t ‘use’ the app beyond basic testing. It’s buggy, slow, just generally annoying to use.
I paid £1 for 6 months during Black Friday, cancelled renewal within 5 minutes - I’ll give it 6 months to improve and will perhaps reconsider, but I’m not holding out much hope.
Releasing an app in this state is nothing short of damaging to your brand - it’s quite laughable that anyone actually approved this to be released. It’s like you all thought ‘that’ll do’ - but I’m afraid it won’t.
Probably like most other people, I went and downloaded a competitor’s app.
</rant>
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Money stealing scam - No clear method to cancel subscription
Scam app - No clear method stated to cancel subscription anywhere on app
Or website.
Or website.
Trying to register with no success!
Been trying to register for days. Can’t create an account. Basic flaw!
Location services and searching make it unusable
Terrible app; what’s it does not search accurately based on location. Will not be renewing. Unfit for purpose
Terrific to triangulate other guides such as Michelin and Hardens
A brilliant addition to the instant digital culinary scene. I may not always agree with it but find it is very useful app to have and use as required
Will not allow me to log in
I downloaded this app sometime ago and have never been successful in trying to create account or login. I’ve given both my email addresses no response. No facility to reset the account. Complete waste of time.
One of the worst apps out there
I did not think that bad apps were still out there. This is one of the worst I have come across. It is so clunky you need to wait ages for anything to happen. It does not filter results. You end up having to reset your password a lot. I am cancelling my subscription.
This app needs major improvements
The move to an app from a website has unfortunately not paid off for The Good Food Guide. The app is challenging to use, frequently freezing and unresponsive, even on the latest iPhones. For a paid subscription, the expectation is a smooth, user-friendly experience, but it falls short. Unlike its counterparts like the Michelin Guide app, which is intuitive and reliable, The Good Food Guide app struggles with basic functionality. Issues like the cumbersome in-app browser, which lacks autofill for booking restaurants, exacerbate the problem. Considering the cost and the potential for an on-the-go guide to enhance spontaneous dining experiences, this app disappoints. It needs significant improvements to justify its yearly fee and compete effectively in the market.
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Worthless
There is no way to register as a new user, so only established users can log in.
Bizarre
Bizarrely, this app doesn’t appear to download on my iPhone ..
Doesn’t work
I joined the club for £1 and downloaded the app from the Apple Store. All I can see is a blank blue screen. It would appear that there have been no software updates for over a year, which is worrying for such a young app.
Not enough meat
I have every copy of the book from 1990 to the end of publication. I use many apps and wanted to like the new incarnation, but it is disappointing.
The main issue is the small number of restaurants included, especially since it is significantly more expensive than the book. Maybe that will improve.
The new rating system is weird and mealy mouthed.
Uniqueness - who cares? Many places that are not unique are excellent and many places are uniquely awful.
Deliciousness - the plain English is food.
Warmth - the plain English is service.
Strength of rating - also referred to on the app as overall rating, which is much clearer.
The main issue is the small number of restaurants included, especially since it is significantly more expensive than the book. Maybe that will improve.
The new rating system is weird and mealy mouthed.
Uniqueness - who cares? Many places that are not unique are excellent and many places are uniquely awful.
Deliciousness - the plain English is food.
Warmth - the plain English is service.
Strength of rating - also referred to on the app as overall rating, which is much clearer.
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Excellent well researched content
Content of this calibre is unavailable elsewhere. The good food guide is devoid of bias and hype and caters to all tastes and wallets. Truly underrated in the sphere of hospitality media.
Hanging in there
I gave the GFG a four star review when it was still very young, because I felt it was worth crowd-funding it. Now, I think it’s still worth four stars, but that’s partly because I can’t think of any app that does the job better. I’ve still got grumbles, though. The editorial content from the weekly newsletters ought to be available to subscribers through the app. Coverage is still patchy. And I really, really dislike the recently added ‘Local Gems’ category. ‘Local’ is meaningless. And if a restaurant is not categorised as ‘World Class’, ‘Exceptional’, ‘Very Good’ or ‘Good’, then what on earth is a ‘Gem’? Is the category just a dumping ground for places that are ‘Not Good’, or that have been recommended by the owners’ mates but not been visited by an inspector? It feels a bit slapdash.
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