Not recognising my subscription
This app was fine until today when it wouldn’t recognise my subscription. I renewed in January as I’ve done every year for a while. I have a Readly sub do I often read on that app but I like to own these magazines. Today it tells me I need to restore purchase but it hasn’t succeeded in recognising that I have a sub. It gave the message to contact them- who them is they didn’t say and no way on the app to seek help. Needless to say I’m a bit annoyed
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How can I actually get through to someone to speak to
Going round in circles trying to contact someone to sort a problem with the App, please help!
Thank you!
The app is now working (at least on my phone), thank you for fixing!
J
J
Stopped working
App no longer opens. I cannot access my digital magazines. Best avoided until the developer fixes it.
Avoid this, it doesn’t work anymore
I spent a small fortune on online magazines but it stopped working with an IOS update. Really disappointed with BBC. Avoid the app.
