Won’t Refund Anything
DO NOT PAY FOR ANYTHING. I paid for what I thought was a singular report but instead got billed a whole subscription for a service that a normal person really wouldn’t need unless they were looking at 20 cars at the same time. If you’re looking for a refund don’t bother. These people just say “Hey thanks for paying for this month. You can use the services in the meantime but I can’t refund you because I already got the money.” Just get a carfax instead, seriously. The report I received was a load of useless mumbo jumbo and only 50% was actually useful. GoodCar work on some integrity.
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Not worth the $
Provides inaccurate data (cross checked with CARFAX) and they will not allow you to cancel the subscription in the app.
Do Not Subscribe
Looks legit but you won’t be able to cancel through the app or website. Disputing with bank and contacting BBB.
Scummy Business Practices - AVOID AT ALL COSTS!
I wanted to run a VIN for a vehicle my friend was considering buying. Wanted to run just a single report but they took my payment information and automatically signed me up for $30 a month subscription without my consent to do so. And now I am having extreme difficulty cancelling it. There is no cancel button on their website. There is a cancel button on the mobile app, but when you click it, it says, “Subscription cannot be cancelled from this device”, which is such blatant BS that it is indicative of an intentionally scummy business model. Should be illegal, and company should have honestly a class action brought against them. Do NOT use this service!
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A very bad app; to cancel the monthly payment, you actually have to pay a fee.
A very bad app; to cancel the monthly payment, you actually have to pay a fee.
