Horrible business manner
I wanted to pause my membership due to losing a job. Darin was incredibly rude and disheartening. Simply responding “we will send to collections in 7 days”. He the told me that I was being emotional. I get policy but the lack of empathy or curtesy left a base taste in my mouth. I was planning on coming back but now have zero interest.
There are many coach programs out there. Stay away from this one.
There are many coach programs out there. Stay away from this one.
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Stay away!!!
Avoid this place! I recently experienced a sudden death in my family and needed to pause all my activities, which included not meeting with my coach, skipping training sessions, and not receiving any meal preps. I contacted them to inform them of my situation and to ensure my card wouldn't be charged $200. However, their response was disheartening—they insisted the funds would still be withdrawn, completely ignoring my difficult circumstances. I had intended to return and resume business with them after this challenging period, but now, there's no way I will!
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