Google Family Link User Reviews

Customer Experience

Positive experience32.3% of reviews
Neutral9.1% of reviews
Negative experience58.7% of reviews

~ Based on 1,280 written reviews from the US App Store.

What users say

Is Google Family Link Safe?

Google Family Link appears safe based on user ratings. AppsHunter Safety Score for Google Family Link is 94/100.

This assessment is based on 285,664 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.3% of ratings point to a safe experience
2.6% of ratings suggest some concerns
5.1% of ratings point to a risky experience

~ Based on 285,664 App Store ratings for Google Family Link.

Is Google Family Link Legit?

Google Family Link appears to be a legitimate app. AppsHunter Legitimacy Score for Google Family Link is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not working at all

Tried to run the app on an iPhone 16 pro (on iOS 26), just a frozen loading page, that’s it! It doesn’t work at all!

Doesn't even open

Doesn't open on iPhone 17

No me gusta la app

Esto es ingusto para los niños nos engaña la mente deportó esta app es mala no la descarguen aparte mete virus 😭

ЧИТАТЬ РОДИТЕЛЯМ

вы серьезно? дети делают суициды впадают в дипрессию из-за этого приложения, вы теряете так своих детей успокойтесь пожайлуста вам хорошо а детям плохо подумайте и представьте вам дают 30 минут в день ЭТО НОРМА ВАМ БЫ БЫЛО ХОРОШО С ТАКИМ ВРЕМЕНЕМ?

Broken

This app has been broken for a few weeks now. I can’t even open it on my iPhone. It just sits on the logo screen. I found a workaround, where I can go to the website and use that but please fix the app!

It works but it stops

It works but it atops working it got stuck to the kite logo

Great Family App Marred by Recent Crashes

The app has been excellent for my family since I started using it, with only a few minor issues. However, over the last two days, it has refused to open; when it does, it either freezes or crashes. I've tried deleting and reinstalling multiple times, but nothing helps, so I’m providing this review. Additionally, some pages or sections within the app cause the screen to shake when I scroll, which is quite frustrating. Lastly, I would appreciate a feature that allows me to view live data on which apps are currently in use.
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App doesn’t work 😖

Can someone please tell me why this app isn’t working today? This is so frustrating. I really like the idea behind this app, but unfortunately, it doesn’t work properly. Usually, when I open the app, it doesn’t start right away. I have to close it and open it again, and then it works. Today is August 5th, it’s not responding at all. Is anyone else having the same problem?
Thank you!
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App simply hangs

I have spent 10-15mins trying to get passed the initial brand screen over the last 48hrs, but am yet to succeed….I don’t know what has happened or what is going on, but the app is now utterly useless…I’m on iPhone 11Pro - What’s going on?!?!?

Won’t open app

This app won’t open and I need you guys to fix this technical issue.

Can’t load/open this app on my iphone

Can’t open the app at all on iphone, re-installing, off-loading doesn’t help. Ios last version.
Contacted help center - the chatting didn’t help, offered same re-instal, off load, update ios, nothing helped.

Won’t load on IOS after update

After the update on IOS, it doesn’t pass the beginning screen. Please fix asap!

App does not open

The new version is not opening

Not working in iPhone

Have you noticed the issue with family link. Its not working in iPhones. Looks like Google fired too many human and their service is impacting

N’ouvre plus reste bloqué avec le logo de l’app inutilisable!

Très décevant de ne plus pouvoir gérer facilement un appareil Android via un iPhone … ça donne envie de passer tout les appareils à Apple !

App was great before the merger

Since the Fitbit/Google merger, the settings in the family link app shut down their Fitbit ace watches at the same time as their Samsung tablets. The settings were separate before and there’s no way in the app to have specific settings for specific devices under the same email address required to use said separate devices.
App doesn’t open more than half the time now.
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Broken on iOS

On the latest version of iOS, this app doesn't make it past the splash screen. Removing and reinstalling it does not solve the issue. In the past, closing and opening the app a second time was a workaround, but that's no longer the case.

Non working

App updated 5 days ago and now it does load. Just shows the flag and never loads into the app account. Now how will I control my kids tablets… another app I suppose

Opening app

The app takes forever to open up.

My 67th reason

I couldn’t use character AI and talk to Yuri from doki doki so I became Sayori