0.01 customer service
1 month later after submitting documents and still waiting for approval. Useless
The worst app
Really bad customer service and you cannot complete your profile.
Drivers: Don't let them bully you. Here is what to do.
Gophr management often uses 'Final Warnings' to silence drivers who report payment errors or missing Congestion Charges. If they underpay you or threaten your account for raising a legitimate issue, do not just stay quiet.
1. Collect Evidence: Take screenshots of every job offer and your final earnings immediately.
2. Report to Clients: Contact the head offices of the companies you deliver for (Wickes, Screwfix, etc.). They have 'Supplier Codes of Conduct' and don't want their brand linked to unfair treatment.
3. ACAS & Unions: Even if you are self-employed, you can open a dispute with ACAS for withheld pay. Contact the IWGB union to report systemic abuse.
4. Legal Action: Use 'Money Claim Online' (Small Claims Court) for any unpaid charges.
They rely on us being quiet to keep their contracts. If we all report these issues to their big clients, they will be forced to treat us with respect.
1. Collect Evidence: Take screenshots of every job offer and your final earnings immediately.
2. Report to Clients: Contact the head offices of the companies you deliver for (Wickes, Screwfix, etc.). They have 'Supplier Codes of Conduct' and don't want their brand linked to unfair treatment.
3. ACAS & Unions: Even if you are self-employed, you can open a dispute with ACAS for withheld pay. Contact the IWGB union to report systemic abuse.
4. Legal Action: Use 'Money Claim Online' (Small Claims Court) for any unpaid charges.
They rely on us being quiet to keep their contracts. If we all report these issues to their big clients, they will be forced to treat us with respect.
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GPS Not working
The diagnostics in the app don't work, the GPS position is displayed as unknown. Cache clearing doesn't work, and the app freezes when you try to do it. I get dozens of messages a day saying my position is unknown, and I'm losing jobs. This is getting boring, maybe it's time to fix it.
Courier
App work occasionally, when it does is very good but recently developed a bug where notifications for jobs come in but then jobs do not show on dashboard.
Rubbish app
The app is absolute garbage — it freezes constantly and barely works. The support is just as bad, if not worse, making it impossible to tell which one is the bigger disappointment. Overall, a terrible experience.
To all lifestyle couriers
I just wanted to give some feedback about Gophr from my experience working with them over the last few years. I deliver for a few of the big companies, but honestly Gophr has been the best out of all of them.
Their support team is great to deal with and the rates are solid too. Any issues I’ve had were small things or just the usual occasional miscommunication, but nothing major. Overall they’ve always treated me well and been reliable, which is something I really appreciate in this job.
The only thing I’d like to see is more work in the Dorset area, as that’s where I’m based. Hopefully as they continue to grow, we’ll see more jobs coming through here too.
All in all, I’d definitely recommend Gophr. They’ve been a really good company to work with.
Their support team is great to deal with and the rates are solid too. Any issues I’ve had were small things or just the usual occasional miscommunication, but nothing major. Overall they’ve always treated me well and been reliable, which is something I really appreciate in this job.
The only thing I’d like to see is more work in the Dorset area, as that’s where I’m based. Hopefully as they continue to grow, we’ll see more jobs coming through here too.
All in all, I’d definitely recommend Gophr. They’ve been a really good company to work with.
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Response from developer
Thanks so much for the thoughtful feedback! We really appreciate your kind words and are glad to hear you’ve had such a positive experience with Gophr.
Bran
Better to not spend your time.
best ever
its been nearly 5 years working with gophr.
its best app ever.u can make decent amount of money in less hours.
coustmer service best aswell.
its best app ever.u can make decent amount of money in less hours.
coustmer service best aswell.
App
Gorph is an amazing app! It’s very helpful and easy to use. It really makes things simpler and has helped me a lot. I definitely recommend it to everyone!
Response from developer
Thanks so much! We’re thrilled you love it! 💙
Serious about courier delivery?
Then GoPhr will match your energy. As long as you are committed to “actually” take your deliveries seriously and account in all the correct schedules and timings - GoPhr will treat you well!
Response from developer
Thank you! Commitment and reliability go a long way - we’re all about matching that same energy and professionalism. 🚀
Reliable
I’ve been working with them for quite a while , good rates and very reliable support team .
Response from developer
Thanks so much! We’re thrilled you love it! 💙
The perfect courier app
I’ve been providing a courier service to Gophr for a couple of years now, and after going through almost all other delivery platforms this is by far the best.
The app knows exactly how long it should take you to complete a job, if there is an available job and the app “thinks” you can do it, will be sent to you. Even though there have been times when I’ve seen the postcode of a job that’s been sent to me and laughed. All you have to do is trust the app and accept, easy.
There is no need to look at the fee or the distance, because you don’t know how many other jobs you will get. Either on the way to pick up the first one, or after you have collected.
Also, it’s really nice having direct communication with frequent customers, and forming a trusting relationship. As soon as I walk through the door to pick up they know straight away that their items will be delivered on-time.
Of course, no system is perfect, and personally I don’t like messaging when there is an issue. Rather call or send a voice message. But even on the very rare occasion there is an issue it’s always sorted super quick.
The app knows exactly how long it should take you to complete a job, if there is an available job and the app “thinks” you can do it, will be sent to you. Even though there have been times when I’ve seen the postcode of a job that’s been sent to me and laughed. All you have to do is trust the app and accept, easy.
There is no need to look at the fee or the distance, because you don’t know how many other jobs you will get. Either on the way to pick up the first one, or after you have collected.
Also, it’s really nice having direct communication with frequent customers, and forming a trusting relationship. As soon as I walk through the door to pick up they know straight away that their items will be delivered on-time.
Of course, no system is perfect, and personally I don’t like messaging when there is an issue. Rather call or send a voice message. But even on the very rare occasion there is an issue it’s always sorted super quick.
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Response from developer
Thanks so much for sharing this! We really appreciate your support and trust. It’s great to hear you’ve had such a positive experience with Gophr! 🚴♂️
the best courier app
I got an account from gophr about a month ago,im a pushbike and cargo bike courier about 12 years ago,and its far the best company to work,the prices for jobs amazingly far and high,you need to know what you do,know the city and to plan quickly what jobs you take or not,i really love it and i always make a really good income.
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Response from developer
Hi! Thanks so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying the flexibility, reliability, and support Gophr provides. It’s great to know our platform helps you manage your schedule while delivering a positive experience. We truly appreciate your kind words and the work you do as part of the Gophr community.
Ali Haider
Best courier app in the UK. Very friendly and responsive support team.
I definitely recommend.
I definitely recommend.
User friendly App
Great wee app. Easy to use and very functional
Best of the best
Best app ever
ilegals workers
people work at companie rent accounts why the companie make action in this? today login on , i recieve 0 jobs normaly in my area 10-15 job a day
Mr
I have account with Gophr and I have been doing excellent job also I have never delay any job , yesterday I have accepted a job then after half hour my car broken down and I wasn’t sure if I can fix it to make the pick up on time then I contacted driver support to ask to be assigned from the job when they assigned me from the job straight away they have desactivated my account without explain the reason why and there’s no way to contact them or chat with them , its not fair to behave like this to someone work for you
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Response from developer
Hi! We understand how frustrating this situation must feel. Please note that we don’t deactivate accounts unless there’s a very critical reason or a serious policy breach. Each case is reviewed carefully before any action is taken. If you believe this was done in error, please reply with your registered email address to fleet@gophr.com and we’ll be happy to review your account in detail and provide clarification. Thanks, the Gophr dev team
Rubbish App
This App all the time goes down, after weekly updates, just turn poor App
