Slow and unintuitive
Title. Also random data deletion and duplication.
Reboot
Why must I reinstall this almost every time I use it.
Finally it works fast!
Had this painstakingly slow app for years where it would take minutes to load expense receipts and just overall lag. Now it’s fast and finally works. What a relief. Maybe it was a recent update Nov 2025 or new iOS update but whatever it is, it finally works and the huge delays are gone. Thank God now I don’t dread having to use the app for my works expense reports.
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Horrible App
This app has never been good but for the past couple months it will crash mid entry of an expense entry and I have to reenter which is infuriating.
You can lose $$$$ of dollars using this !!
This app, freezes and doesn’t save all the reciepts it will show one amount on your desktop and another amount on your phone ! No customer number to talk to someone is ridiculous !
Awesome tool
Very convenient and user friendly
Photo issues when choosing receipts
Pretty good app but I keep having to zoom out on the picture because it automatically chooses just the money amounts? Help needed, using an iPhone 16
Great App
This app is easy to navigate.
Awesome tool
Very convenient and user friendly
Continual re-downloading needed
I have been using the app for a couple years and have recently updated to the newest iPhone version. With both phones (old and new) every time I travel when I go to upload a receipt to the receipt box the option is either missing, or the app locks up displaying receipts that were deleted after the last expense report submission. I have to delete the app and reinstall. A couple weeks later when I travel again the same thing happens. I would not implement an expense system with this app. Look for a better alternative. Remember - cheaper isn’t always the best choice. I have to go now. I have to delete and install the app again.
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Not the best tool
Clunky to use and no OCR or ML to make user experience smooth
This app sucks.
Garbage.
App feedback
App hardly ever works correctly. Very slow to upload expenses. App most times closes out and have to go back on a sync each expense.
Difficulty calculating miles
Very very difficult and not at all user friendly or intuitive. In addition, if I try to "copy" an expense, there is some error in calculating the mileage. I have to create a "new" expense for a trip I take very week. There seems to be some error in the software.
Response from developer
Hi, Sorry for the inconvenience caused. Is there anything specific that is not working for you that we can fix and make sure your experience is better the next time? Please feel free to reply here or write to us at support@gorillaexpense.com. You can also create a support ticket from the mobile app, Settings-> Support. We will ensure we address any issues or questions you are having.
Love the Mobile App and ease of use in Desktop
Love the Mobile App and ease of use in Desktop
Great App
This app is easy to navigate.
Least intuitive and stupid system to make headaches
Companies that use this want you to never get reimbursed
Buggy
Could be better
App
It’s a decent app when it is working, I have had many difficulties with it actually opening up and functioning properly.
Good Platform
Strong app for expense reporting. Above average
