GoTu User Reviews

Customer Experience

Positive experience59.0% of reviews
Neutral8.6% of reviews
Negative experience32.4% of reviews

~ Based on 222 written reviews from the US App Store.

What users say

Is GoTu Safe?

GoTu: #1 in Dental Talent appears safe based on user ratings. AppsHunter Safety Score for GoTu is 92/100.

This assessment is based on 1,913 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.0% of ratings point to a safe experience
2.4% of ratings suggest some concerns
8.6% of ratings point to a risky experience

~ Based on 1,852 App Store ratings for GoTu.

Is GoTu Legit?

GoTu: #1 in Dental Talent appears to be a legitimate app. AppsHunter Legitimacy Score for GoTu is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Feedback

I don’t think it’s fair that dental offices are allowed to leave reviews of temp professionals in situations where the work environment itself is the issue. I accepted a shift at an office that turned out to be extremely tense, unwelcoming, and uncomfortable. After experiencing the environment firsthand, I made the decision to cancel my next scheduled shift, and my rating was negatively impacted because of it.

As temp professionals, we often have no way of knowing what an office culture is like until we arrive. We shouldn’t be penalized for choosing not to return to a toxic workplace. My role is to step in and help an office transition smoothly when they’re short-staffed—not to be treated as though the office is doing me a favor by allowing me to work there.

The review system should be more balanced and take workplace conditions into account so that professionals aren’t unfairly punished for prioritizing a respectful and healthy work environment.
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Does not support hygienists

I have scheduled multiple shifts for the hours posted only to get to the office and they did not schedule patients for the hours posted but half. GoTu chooses the dentists side and will not compensate me for the hours I agreed to work. I have wasted days and hours driving to these offices to wind up working way less hours due to the lack of transparency by these offices.
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Dental Assistant

I would like to say thus far GoTu is one of the best apps although I am still waiting on an office that canceled to pay me, they did say that it would take up to four business days, but I would in fact get paid because of a cancellation 24 hours before I was supposed to be there unexpectedly but they’ve handled every issue ,payment and booking with confidentiality, respect, and dignity keep connecting professionals through your platform you guys are awesome!
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It’s a good temping app

I only wish I could see the reviews for the offices prior. So I can know not to temp there or not. I know kwikly allows that. Also a W2 would be great! Some offices are not following standard protocols and should be banned and report based on the reviews from other professionals. Not overlooked and have those rating there for no reasons. I do like the flexibility of this app and allowing me to find temping opportunities.
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Don’t use!!!!

If you don’t keep up with accepting temp jobs they will permanently block your account.

Wouldn’t let me complete background check

I requested the background check MULTIPLE times and never got it. Wish I could rate these unusable apps zero stars

Still not verified after over a week

I’ve been waiting for more than a week for my account to be verified, but nothing has happened. There is no update, no clear timelin

Customer service

Took me 4 business days to get a response that was useful from their “text” customer support after my inquiry was sent to the “escalations team.”

Also called them and, of course, went directly to voicemail. I never heard back with a phone call.

1* based upon their lack of professionalism and customer service. Horrible.
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The worst App on the planet called EARTH

If you like applying and wait for them to accept your application or confirm, then this app is for you. Otherwise I’ll be no longer using this app because of it. I prefer the app that does invitations and it’s up to you whether to accept or not. I don’t like working hard to apply shifts that I am not accepted. A bad way to start this awful platform for Temps
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RDH

RDH 25 yrs. Have been using app temping for a long time now. Would be more helpful for temps to provide access for immediate assistance if urgent situation arise! Otherwise love GoTu and yes I often refer will continue to support app services. Thanks

Dental Assistant

Literally the worse temping platform ever. Communication is the worst, if there any. Definitely don’t recommend it.

Great company

Shifts are great, pay is always on time and site very user friendly!

App

So once you get used to it, it’s pretty easy and you have the option of getting paid directly. works wonderfullty! thanks GoTyu

RDH

Counter offer feature is super helpful. Thanks Gotu! best app in the industry

Guauuu

This has been my favorite temp app BY FAR. Easy to use, and the visibility into permanent placement has been a huge plus! Thank you!!!

Registered dental hygienist

Pretty easy to use, no problems here. I find shifts all the time near me thanks!!

I do not recommend

There are plenty of other temp agencies that will work with you don’t do it! They deactivate and restrict your account and they also do not follow their own policies.

Not for TN I guess

It took forever for me to get verified to even start applying for shifts. You have to reach out to get verified because they don’t do it within the time frame they claim they will. There’s not many offices that post shifts or they post last minute and when you do apply for shifts you again get no response. Great concept, horrid communication.
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Horrible customer service

When it was Tempme getting a hold of someone to help you was easy and quick, after GoTu is basically via text and takes Hours for them to reply, or you have to get a call back with the representatives at so dismissive and never know how to solve anything all they do is “submit a ticket” to the “department im charge” and they will get back to you who knows when. Teero is doing a better job, hope they get more office to enroll with them
So i dong have to deal with GoTu
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Horrible

Not helpful at all they sent us a worker that we had to train from zero!!