Taking money without asking
First Try
Dinner solved
Pleased
I
Poor Filter Options
One of the defining choices of my life
For me: work can be stressful, unpredictable and erratic. Goustos regularly delivered meals are the perfect counterpoint to this.
I feel I eat better food, more calorie controlled and avoid the temptations of takeout since I started with Gousto. I've tried other services over the years but I always return to Gousto.
Do yourself a favour and try this if you haven't already. It's cheaper, healthier and cooking becomes a habit.
Excellent
With its stunning taste and flamboyant texture this is my go to ready meal for my children
Quality food
Stella
No healthy with added sugar
Sauces have unnecessary sugar. Please do not send them
App has an unskippable advert splash screen
Excellent
Love being able to have correct amounts of ingredients
Only negative - tomatoes overripe
Lettuce had brown spots
A few problems
Love the choice
Wouldn’t bother
Second one I ordered 5 meals, received 2 that weren’t any of the 5 selected. Reached out to customer service, didn’t get a response.
Same thing happened the next 2 boxes and again no response asking to make a complaint.
Eventually got through to someone and they tried to say I didn’t select my meals so they sent me 2 random ones, refused to log a complaint initially until I started really getting a strop.
Absolutely shocking service really, staff are polite and friendly but useless.
