Gov2Go User Reviews

Customer Experience

Positive experience14.9% of reviews
Neutral3.4% of reviews
Negative experience81.6% of reviews

~ Based on 87 written reviews from the US App Store.

What users say

Is Gov2Go Safe?

Gov2Go does not appear safe based on available data. AppsHunter Safety Score for Gov2Go is 43/100.

This assessment is based on 387 user ratings, with an App Store average of 2.1/5.

Safety Analysis

24.0% of ratings point to a safe experience
7.5% of ratings suggest some concerns
68.5% of ratings point to a risky experience

~ Based on 387 App Store ratings for Gov2Go.

Is Gov2Go Legit?

Gov2Go appears to be a legitimate app. AppsHunter Legitimacy Score for Gov2Go is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Deleting app

Just got a new phone so I’m reviewing all the apps I currently have. They added some new authentication procedure that I really don’t trust. Signed up for it anyway and got logged into the app. I really see no value so I will delete it. Also withdrawing authentication.

Trouble with links

The links I was trying to use didn’t work in app, and I couldn’t set up an appointment for the DMV.

Couldn’t use at all

Would not even let me create an account.

TERRIBLE

It’s a waste of time having to do this on the phone when back then it was much easier to do it on the computer online .! I can’t even make an account to try it.. MAKES NO SENSE ITS TERRIBLE .! I HATE IT

Logging out

What is the point of the app being able to remind me to renew my license if the app logs me out every single time it updates?

Missing too many state and county reminders

This is very skeletal. It is missing more critical reminders needed for state drivers license, CHL, game and fish, etc. The app needs a summary event list instead of to click several times just to see each alone. It would be helpful to allow the user set their own reminders for 30 and 60 days prior to the deadline or event. Some of us want to pay as soon as possible and not at the latest deadline (eg property you can pay first week of March, even tho the deadline is Oct 31).
Show more

Thanks again!

Thanks to Gov2Go I have paid my property trades on time for the last 2 years. I was always paying interest before and forgetting about those infrequent payments. Thanks to everyone on the team!

Rent Relief in Virginia

Thank you Gov2Go for making it easy to fill out applications using my smart phone instead of paper forms.

Colorado Springs DMV Vehicle Registration

Colorado Springs DMV website in North Union Blvd says you can renew your vehicle registration through this app. I tried everything to no avail. This app is garbage.

Cold Download; Could Not Register

Downloaded the app, punched in my email and a matching password that satisfied the password criteria, and then got “Unable to Create Account. Please try again.” Not sure what else to say.

Unable to create account

I can’t even use the app.

terrible

the app won’t even load.

Works as well as the CDC does

Which is to say it doesn’t work at all. I downloaded this app to get my Covid test results that were supposed to be ready after 72 hours (it’s been over 72 hours and I’ve heard nothing), but the app is totally unusable. It simply pulls up a blank screen. I deleted it and reinstalled it, and it did the same thing. The actual Gov2Go website is also terrible and won’t go past the loading screen with the 3 dots. If I could give 0 stars I would.
Show more

Huge inconvenience

Literally had to download the app because the website is all of a sudden acting weird and not under their private control like it used to be not long ago and was literally fine yesterday but the app won’t even load anything it’s just a blank white screen every time even restarted my phone to try to get it to work nothing changed the app literally doesn’t work. Whoever is supposed to make sure these things work needs to do their job and fast otherwise don’t bother making an app just make sure the original website works regardless. How hard is that?
Show more

Dowlanded and won’t work

I downloaded the app. And nothing is happening. Please fix this.

Gov2Go accessibility

I have downloaded and uninstalled the app. I’m still having issues accessing the account. It’s not very user friendly. I have test results that I can’t retrieve. The website states “403 FORBIDDEN”. Any assistance you can provide will be greatly appreciated.

USELESS APP — H O R R I B L E

This App is HORRENDOUS. Period.
It is literally unnavigate-able. So so so so bad.
People are sick and trying to schedule a COVID TEST - the LAST thing we need is an overly complicated, impossible way of doing so.
DONT DOWNLOAD THIS APP. Go to Walgreens or CVS. This is TRASH. TRAAAAASSAAHHHHH.

ZERO STARS IF I COULD.
Show more

App never works.

This is a bunch of web pages thrown into an app and it still doesn’t work. The chat is horrible such a waste.

Horrible App!!!

This app is just like the rest of the federal government. COMPLETELY WORTHLESS!!!

Updated - Delete - Re-Download - Tells me it’s not updated

This app is stuck in a loop saying it’s not updated but then it’s downloaded again and still says it’s not updated. Worst user experience on the iPhone I’ve ever experienced