Total scam
They force you to pay $25 for a notary fee even if you aren’t using the service for USPS delivery. They keep your packages and don’t acknowledge that they got them even though the FedEx and UPS tracking clearly shows they did. The Staples store where my mailbox is located said they have no mailbox under my name or that mailbox number. Absolute scam. I will be contacting my state Attorney General regarding their fees, fraud, wire fraud, and theft. Meanwhile my sick cat is without the food she needs. Horrible, HORRIBLE service
Response from developer
Hi Wheel, Thanks for your review. We are sorry to hear about your experience. Unfortunately, we are unable to identify your account from this review. Regarding the issues described, per federal and USPS regulations, a mail center cannot process incoming items, including FedEx and UPS shipments, or release your mail until Form 1583 is fully completed and verified with proper IDs. When an item arrives, notifications will inform you that Form 1583 must be completed before the mail center can release it. The USPS requires that the Form 1583 be notarized to help prevent fraud, protecting both you and the mail center. Some locations allow you to sign, removing the required notarization. Since your location does not, you would need to use the online notary for $25. We have thousands of happy customers using our services. Please reach out to our Customer Service team so we can follow up with you. Sincerely, iPostal1




