iPostal1 User Reviews

Customer Experience

Positive experience16.8% of reviews
Neutral7.1% of reviews
Negative experience76.1% of reviews

~ Based on 351 written reviews from the US App Store.

What users say

Is iPostal1 Safe?

iPostal1 has mixed safety signals based on user ratings. AppsHunter Safety Score for iPostal1 is 66/100.

This assessment is based on 1,102 user ratings, with an App Store average of 3.3/5.

Safety Analysis

54.4% of ratings point to a safe experience
5.1% of ratings suggest some concerns
40.5% of ratings point to a risky experience

~ Based on 1,102 App Store ratings for iPostal1.

Is iPostal1 Legit?

iPostal1 appears to be a legitimate app. AppsHunter Legitimacy Score for iPostal1 is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

On newest version, now it just crashes

This app just crashes now after updating on iOS 14.2. It was working perfectly fine yesterday, and now it’s unusable.

App doesn’t work

Since updates this app is useless. Nothing works.

Constant Issues

The app won’t accept ANY phone numbers when trying to setup a new forwarding address… and $13 to forward ONE SINGLE LETTER is ridiculous.

Pathetic

The app used to work now nothing, worst app ever. I want to keep using iPostal1 but not if they don’t fix this terrible app.

Scam - will overcharge 5-15x

This is a fraud where they charge $20 for a simple single letter mail forward. They send everything priority mail and ignore requests for regular mail.

It’s a complete scam

Scam! Avoid This

They force you to use their online notary service for an additional fee of $25 per person which was not disclosed in advance. That's a lot considering the monthly fee is only $4.99!

Getting charged

I canceled already on the app l deleted the app on my iPhone & l still getting charged i’ve been getting charged $9,99 per month and I’m still not using your service l need someone to assist me on how can I STOP getting charged for something that lm no using period

Good luck finding Customer service 🤡

I canceled my membership because , the customer service aren’t clear.
I blocked them from my account because they keep changing for the mailbox that doesn’t even approved yet.
And they keep telling me to apply for new mailbox even though they have my full information from the existing mailbox.

Excellent service!

Have had the service over a year now and everything has worked perfectly as advertised!

App Ok. But mail notification is terrible

App is fine but app is just a small part of the whole process. The folks who process mail and notify subscriber are the weak link. What good is the App if you do not get timely notification of mail?? Unfortunately that is where this idea comes up short as there is no oversight

Scam

Stay away. It's a scam

Great idea

Been using them for years literally great idea

Horrible platform

Not feasible for business use or personal. Charges for each package or letter, on top of the monthly fee. They never answer the phone for assistance.

Unable to cancel. Deeply unethical.

There is no way to cancel this. AI generated chatbot tells me it’s as easy as going to the support center and clicking cancel… Except that cancel is grayed out and can’t be selected. AI support also says that contacting them is as easy as clicking “contact us” but there’s no “contact us” link. There’s only: a phone number that gives me a recording, a “visit FAQ” link, and the chatbot. I’m going to end up getting charged for a second month of this and I’ve never even used it. Nor will I ever use it. Nor will I ever recommend it to anyone. Ever. I understand why they make it so difficult to cancel… It’s a money grabbing scheme, like so many other apps. But it’s disgusting behavior. I’m going to have to take it up with my credit card company, obviously.
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Response from developer

Hi C, Thanks for your review. Unfortunately, we are unable to identify your account from this review. While our chatbot handles general questions, specific requests like account cancellations require a live representative. During business hours, you can request a live agent via chat. You can find the "Contact Us" page on our website. We have thousands of happy customers using our services. We do issue a refund for the first 30 days if you did not use your account for any purpose. We need more information to assist. Please contact our Customer Service team via chat, email, or phone, Monday-Friday 9am-8pm ET so we can investigate your situation. Sincerely, iPostal1

Scam artists

This is a fraud where they charge $20 for a simple single letter mail forward

Notarized form an issue

They do not allow you to choose your own notary. You must use theirs or an online service costing $25. Ridiculous.

Okay but…

App is okay but there are too many forced updates

Still Won’t work after update

Doesn’t even show my mail I paid to have scanned

Basically useless

The app doesn’t tell you anything other than current mail. You have to go to the website for detail on most things. For instance, I had mail shipped to me. I can’t see whether the mail was shipped in the app. I also can’t see the tracking number in the app. I can’t see the address the mail was shipped to in the app. I basically use Ipostal to 1) receive mail and 2) ship it to me so most of the tasks I need to do I can’t do in the app.
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Best of the best

I’ve been using ipostal for years with a base in Hawaii best idea ever