Total scam
They force you to pay $25 for a notary fee even if you aren’t using the service for USPS delivery. They keep your packages and don’t acknowledge that they got them even though the FedEx and UPS tracking clearly shows they did. The Staples store where my mailbox is located said they have no mailbox under my name or that mailbox number. Absolute scam. I will be contacting my state Attorney General regarding their fees, fraud, wire fraud, and theft. Meanwhile my sick cat is without the food she needs. Horrible, HORRIBLE service
Response from developer
Hi Wheel, Thanks for your review. We are sorry to hear about your experience. Unfortunately, we are unable to identify your account from this review. Regarding the issues described, per federal and USPS regulations, a mail center cannot process incoming items, including FedEx and UPS shipments, or release your mail until Form 1583 is fully completed and verified with proper IDs. When an item arrives, notifications will inform you that Form 1583 must be completed before the mail center can release it. The USPS requires that the Form 1583 be notarized to help prevent fraud, protecting both you and the mail center. Some locations allow you to sign, removing the required notarization. Since your location does not, you would need to use the online notary for $25. We have thousands of happy customers using our services. Please reach out to our Customer Service team so we can follow up with you. Sincerely, iPostal1
100% a scam
Horrible
On newest version, now it just crashes
App doesn’t work
Constant Issues
Pathetic
Scam - will overcharge 5-15x
It’s a complete scam
Scam! Avoid This
Getting charged
Good luck finding Customer service 🤡
I blocked them from my account because they keep changing for the mailbox that doesn’t even approved yet.
And they keep telling me to apply for new mailbox even though they have my full information from the existing mailbox.
Excellent service!
App Ok. But mail notification is terrible
Scam
Great idea
Horrible platform
Unable to cancel. Deeply unethical.
Response from developer
Hi C, Thanks for your review. Unfortunately, we are unable to identify your account from this review. While our chatbot handles general questions, specific requests like account cancellations require a live representative. During business hours, you can request a live agent via chat. You can find the "Contact Us" page on our website. We have thousands of happy customers using our services. We do issue a refund for the first 30 days if you did not use your account for any purpose. We need more information to assist. Please contact our Customer Service team via chat, email, or phone, Monday-Friday 9am-8pm ET so we can investigate your situation. Sincerely, iPostal1

