Lots of bugs - awful app
App is slow and half the time reported concerns do not go through.
Love the ease of use!
So easy to use. Wish my old town had this!
The worse app
This app is not only confusing- it gets stuck- unable to add info- adding photos is difficult- worthless to get the concerns to my city !
Freezing when uploading 3 pictures
I tried uploading 3 picture in my report a concern. Only one got uploaded and then it kept spinning. I tried uploading 2 pictures and it froze again. It did take all 3 reports with only one picture. But the only way to unfreeze the program was with the back button.
After trying 3 times I noticed I had 3 reports in the system, but I only received one email.
After trying 3 times I noticed I had 3 reports in the system, but I only received one email.
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Maybe add editing ability?
It would be nice if there was a way to edit a submission after submitting it, like to correct something or to add more photos.
Back button doesn’t function!
When looking at “Concerns” the back button doesn’t always work, I’ve reported this in the past and it’s a little better but isn’t fixed.
Not sure why it can’t be fixed, maybe laziness by the software writers! It’s an inconvenience having to close the app and then rep-open.
Not sure why it can’t be fixed, maybe laziness by the software writers! It’s an inconvenience having to close the app and then rep-open.
Wrong location
The app doesn’t report the location correctly.
Back navigation STILL not repaired
Back navigation still not working on this app!
Makes it unusable.
Makes it unusable.
Makes complaints so much easier
When I see an issue, I can quickly whip out my phone and report it to my town. Very simple and easy.
Amazing app
Very easy and simple, it’s been a long time using this app and it never failed me.
Convenient Reporting!
Use of this app had made reporting code concerns easy as possible. I can mark the location and keep track of the progress with ease. No need to call my town office and wait on hold all day…
Very useful App
Very easy to report complaints to my local municipality.
Location issue and photo limit
Unfortunately, the app does not seem to allow manual updating of the location. It placed me at the wrong location and I over typed with the correct location but it ignored what I typed and put in a different location. This maybe fine in a city with dense cellular coverage but not in suburban or rural areas. It also only allows a single picture to be uploaded.
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Easy to use
Makes reporting problems around town so much easier to keep everyone safe!
Simple Easy To Use
Easy to use. Practical!
Super fast
Wow, super easy to report a concern. I really like how it took my to my location so I could quickly put in the concern with my contact details. Any communication with the city should be like this.
Easy and Effective
A street sign fell over on my property after a week of rain. Instead of calling the DPW office at my town and waiting on hold, I just fired up the GovAlert app, posted a pic of the downed sign and geotagged its location. It took less than a minute! A crew came the next day to fix the sign!
Doesn’t work
I tried to make a report but, as the other poster mentioned, it didn’t work. Seemed to lock in transmitting mode.
Doesn’t work at all
I tried using the app, but it doesn’t seem to actually do anything. All it does is show a map with a pushpin and when you try to click on Report a Concern, it just spins and spins and nothing happens.
Avoid being put on hold!
Anytime I've had to report a concern in my town, I've had to call, be put on hold multiple times, be connected to another person (who I have to re-tell my concern to) and it seemed like nobody knew who I needed to talk to...very frustrating.
GovAlert makes it SO easy to report a concern to the correct person without looking up phone numbers and being put on hold! Thanks- great app!
GovAlert makes it SO easy to report a concern to the correct person without looking up phone numbers and being put on hold! Thanks- great app!
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