Unnecessary prompt after screen capture
I bought the $20 subscription. Like another user stated, an extra prompt or notification that says the photo was saved is totally unnecessary and ruins the flow of capturing the frame. For example, capturing a tennis stroke involves creating 20-30 still frames from a video if you have click on ok to dismiss the notification that the image was saved it totally disrupts the process. If you are doing this to buy some time and allow the app to write to storage then you have serious flaw in the app design. Also your email is doesn’t work so can’t even give you feedback because you want the native iOS email to be used, well I don’t. Therefore you’re receiving 1 star, will reconsider when you fix these issues
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Annoying pop ups
Every time I save a photo am annoying pop up telling me to subscribe appears. I can still save, but each screenshot I have to close the annoying pop up first. SO ANNOYING!
In response to the developer response:
"In the meantime, subscribing can remove these prompts and unlock all of our premium features..."
I complain about your popups begging me to subscribe and your 'solution' is just to tell me to give you money?! NO, I DO NOT WANT TO GIVE YOU MONEY!
In response to the developer response:
"In the meantime, subscribing can remove these prompts and unlock all of our premium features..."
I complain about your popups begging me to subscribe and your 'solution' is just to tell me to give you money?! NO, I DO NOT WANT TO GIVE YOU MONEY!
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App does not open
When I click on the app it blinks on and immediately closes
No free trial
Really? I’m not paying that nosebleed pricing to not get to try it first
Not high res
Rip off. Only 280kb.
Response from developer
Thank you for your feedback about Grabz's output resolution. You're right that the free version has limitations on export size. For full resolution frame exports (matching your source video quality), you'll need our premium version. If you're seeing unusually low resolution (280kb) even with premium, please contact us at help@beehivelabs.co.uk - we'll investigate as this isn't expected. Please include: Your device model iOS version Source video resolution Exported frame size We aim to provide the best possible frame extraction quality and want to ensure you're getting the resolution you need.
