From the US and this was a great way to see Copenhagen and get to castles and museums outside city
Loved this service. Highly recommend as a visitor from the US. Way more affordable than renting a car and also wonderful that it’s an EV and so you don’t have to pay $9 a gallon for gas.
Stinking Car, Bad Experience and Expensive
This is one worst car share experience I have used. I normally don’t do reviews but I had to do this. The car was smelling so bad, I had to drive all through with the windows down, super expensive, after the ride, I couldn’t end the ride on the app because it was showing error, I called the customer care and had to wait 15 minutes before they could pick up just to end a ride, They sent me a super expensive invoice and I had to call them again to rectify the problem. Dont use if you wanna have peace.
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The update made it much worse
The latest update is really bad!
Vibecoded app
The new app is so evidently vibecoded it’s hilarious, it’s so much worse that the already bad previous version ahahah
What was the prompt? Hi Claude make me an app like this but better?
Hire some real engineers :)
What was the prompt? Hi Claude make me an app like this but better?
Hire some real engineers :)
New app is awful - Long term customer
I have been a gm customer for over 5 years. The latest app update is absolutely horrible. The old app was indeed buggy and sometimes slow but the concept was good and some of its best features have now been removed. The new app can’t display a list of close by vehicles, icons on the map are way too small and hard to click, the UI is just so bad. Don’t know who tested it in Beta, something definitely got wrong there.
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Bad app made worse
I have been using the service for years. The app has always been questionable, but with the latest update you really made it worse, congrats, was pretty difficult to accomplish 😂
Not Good
Deleting the account and deleting the payment method are like a joke.
Good ride, bad customer support
My problem was not understood or resolved but I was instead told that I’m lying. Pretty bad first impression, will not use again.
Mr
Veramente pessima come App se nn sei di Nazionalità Danese Tedesca o altri paesi del nord non puoi accedere dopo la prima registrazione e in oltre ho perso 1 ora per inserire la carta di credito che non ha mai accettato sia Visa che Mastercard
Great alternative to car ownership
I do not own a car and I bike most of the time, but I love to use GreenMobility cars when it rains, to visit friends in the outskirts of Copenhagen or for a week-end trip. It is also great option for saving money as parking is included in the price (great for CPH city center and for driving to the airport).
Overall the cars are clean and enough charged. Sign-up process is quick and easy.
Most of the time I use the Zoe as it is more convenient to park in the city center, but I have also used the vans to move-in and the Polestar when I am more into an exclusive treat !
Highly recommended :)
Overall the cars are clean and enough charged. Sign-up process is quick and easy.
Most of the time I use the Zoe as it is more convenient to park in the city center, but I have also used the vans to move-in and the Polestar when I am more into an exclusive treat !
Highly recommended :)
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Poor maintenance and lack of responsibility
Their cars are often extremely dirty inside, with trash and even liquid spills.
I have in several occasions been affected by faulty equipment in their cars. In one occasion even causing me to receive a fine. The company despite having been provided evidence of the faulty equipment, refused to take responsibility for the fine.
Their services are convenient, but for me they have come at the cost of great anxiety on several occasions.
Use their cars at your own risk, and know that if something happens, even if its the fault of the car’s maintenance, you will most likely be on your own.
I have in several occasions been affected by faulty equipment in their cars. In one occasion even causing me to receive a fine. The company despite having been provided evidence of the faulty equipment, refused to take responsibility for the fine.
Their services are convenient, but for me they have come at the cost of great anxiety on several occasions.
Use their cars at your own risk, and know that if something happens, even if its the fault of the car’s maintenance, you will most likely be on your own.
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Scam
Advertised 0.15c/min. Used for 111 minutes. Got a bill for 204e instead of 16.65e. Scam.
Superb!
Very quick to register; new vehicles; quick and easy to find, reserve, unlock. Fair price. Very useful!
Amazing
11/10 for convenience and ease.
And it’s great value.
And it’s great value.
First time rider
So easy, fun and worry-free. What a nice way to travel!
App & Charging
App is not intuitive and have many glitches- had to call customer two times
Charing had issues with the charging card and I had to call Eon and customer service
Very bad overall experience
Kim
Charing had issues with the charging card and I had to call Eon and customer service
Very bad overall experience
Kim
Expensive
Crazy expensive and hidden costs on top.
Parking at the airport cost more then 1h of driving there.
Parking at the airport cost more then 1h of driving there.
Superbe service
Ce service m'aide énormément dans certaines situations, elle est simple à utiliser et les voitures en elle même sont vraiment sympas comme le service client. Seul bémol peut-être le UI (mais en vrai ça va), et la carte implémentant Plans (l'application d'Apple) qui nest pas mis à jour avec les bâtiments en 3d et ni la possibilité de lancer un trajet vers le parking en partenariat avec GreenMobility le plus proche de la destination.
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Worst Car sharing in germany!
For several months I have been using different car sharing companies and never been charges any extra fees! Yet GM charged me twice for the same incidence! Plus the too expensive prices lately. NEVER AGAIN.
PKW Funktioniert nicht, kein deutschsprachiger Support
Ich habe heute in Deutschland versucht zum ersten Mal einen Wagen zu buchen. Leider sprang der Wagen nicht an. Der Support war nur auf Englisch und konnte mir nicht weiterhelfen. Als ich nach einem deutschsprachigen Support nachfragte, sagte man mir: einen deutschsprachigen Support gibt es nur ab 9:00 Uhr. Es war 08:20 Uhr.
Autos, die man über carsharing bucht, müssen sich selbst erklären.
Autos, die man über carsharing bucht, müssen sich selbst erklären.
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