Search broken
Oct 9, 2026 - new app version will not let you search for providers
Refund nothing
Useless inssurance, small price but no service
Awesome App
Easy to use.
Easy
Simple, intuitive interface and navigation, easy to find the information you need.
Dark mode
We need that
EZ to use
Love it !
Easier on desktop
There are so many steps to submit a claim and now with receipts being required for every claim, it’s easier to avoid this app altogether and wait to submit claims at my computer. It’s too bad because it used to be very convenient.
Functions well, but quite slow
Once you’re in the app, it functions well. It seems to want to update every time I open it, even twice in the same day. This makes signing in very slow but once you’re in, the app is fine.
Intentionally disruptive
Why does this app need to be updated weekly? Oh, right, they want it to be difficult to submit and possibly not have to pay up! Corporate greed 101
Does not add previous providers
This app is completely garbage. Have submitted several claims for same provider over the past five months. The app never adds the provider it has to be re-entered every time for a claim. this company is garbage.
Sept. 2 update still previously used provider not appearing and has to fully entered each time causing delay in claim processing
Sept. 2 update still previously used provider not appearing and has to fully entered each time causing delay in claim processing
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Can’t view recent claims
Tapping on View All recent claims brings me to the Coverage tab. No way to see past your three most recent claims from the home page.
Doesn’t work on my phone
When I open the app and sign in to freezes on the home page… I cannot use the app at all!
Completely trash
Not working at all “GARBAGE”
Never works. Miss the old app
The app no matter how many times I sign in the next time I open it even a minute later will say “You haven’t signed in in 15 days session expired sign in again” every time. I tell it to save with Face ID etc doesn’t matter it just doesn’t work and does not retain info. Impossible to use, they used to have an old app before transitioning to this new one that never had an issue, now this app is completely unusable. For the prices of your insurance you should be able to afford to create a consistently functional app for your customers.
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Optical
Good
Great App
Super easy yo use and navigate
Amazing
Amazing
Pas simple
La vérification d’admission devrait être en évidence et plus simple à consulter
UI is a joke.
Who created this UI ? Too many steps to check total coverage. Have to go through so eligibility claim to see how much coverage is remaining. Small view all hyperlink is given instead of a large button to view all Services. Haven’t seen this level of bad UI and UX ever.
Commentaire
Site convivial, facile à utiliser, merci
