GreenShield+ User Reviews

Customer Experience

Positive experience35.1% of reviews
Neutral3.9% of reviews
Negative experience61.0% of reviews

~ Based on 259 written reviews from the US App Store.

What users say

Is GreenShield+ Safe?

GreenShield+ appears safe based on user ratings. AppsHunter Safety Score for GreenShield+ is 86/100.

This assessment is based on 38 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.7% of ratings point to a safe experience
0.0% of ratings suggest some concerns
5.3% of ratings point to a risky experience

~ Based on 38 App Store ratings for GreenShield+.

Is GreenShield+ Legit?

GreenShield+ appears to be a legitimate app. AppsHunter Legitimacy Score for GreenShield+ is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Streamlined Convenience

The Greenshield app makes claims submission quick and convenient. Hats off to the app development team, they did an outstanding job!

Useless

This is the most useless app I’ve ever tried to use. I’m not able to fill in information that is required. When I click on coverage it shows a blank page. The benefits booklet won’t load either.

A phone conversation

Today I was guided gently through the app to submit a complicated claim. Thank you, Lily.

encore des bug

impossible de l’ouvrir

Does not add previous providers

This app is completely garbage. Have submitted several claims for same provider over the past three months. The app never adds the provider it has to be re-entered every time for a claim. this company is garbage

Great app and easy to use

Doesn’t take long to submit a claim. The app is very easy to use. Good job!!

So bad

Tried to submit a claim through my spending account doesn’t work just gonna have to eat the $2000 dentist bill cause they don’t actually cover anything other than your online therapy everything else is impossible to figure tf out

Worst App

Worse than any other platform GreenShield has used and those were not great either

Updating Review because they fixed their app

The app is okay, albeit a bit clunky, when it works. Updating my review to reflect that they fixed the I/O issue on iOS. They still lose a star for a somewhat awkward interface and for allowing those last few updates (that broke the app for Apple Users) to go through QC.

Embarrassing

This app and company has been embarrassing for years. They intentionally make processing difficult. They make every button and process as challenging as possible to avoid claims. Its blatantly obvious. It’s sad. I legitimately feel bad. It’ll never happen but they should be banned from the App Store for intentional corruption. Good luck everyone.
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Just let me open the app!!

App keeps telling me there’s an updated version available, but every time it redirects me to the App Store, I’m not given an option to update! Bad design!

Cannot submit anything

Is this app absolute now . It will not let me submit any claims at all nothing after I updated my new version of Green Shield.

Garbage app

Constantly freezes when you’re trying to submit a claim. How convenient!

Crashes

Crashes when you go to submit a claim

Les réclamations disparaissent!

Je me suis rendu compte que certaines réclamations dûment entrées ne sont tout simplement pas ajoutées à la liste "en traitement". How convenient. En plus d'une interface qui sautille sur l'iPhone. Je recommande d'utiliser le site Web.

You’d think they could make it easy to sign in and out of at least.

How hard can it be?!!!

Useless now

This used to be a terrific app. Then it stopped- freezes on the Submit Claim screen for me. I’ve deleted and reinstalled it 3 times. Customer service couldn’t provide a solution - I wish they would just say it’s no longer a functioning app for many people.

Annoying

Very slow

Cannot submit claims

Like other recent reviews, i can no longer submit claims on the app. It was clunky before, now it doesn’t work at all. Please fix it.

Update is garbage

Freezes now after the update .wont allow me to submit a claim