GreenShield+ User Reviews

Customer Experience

Positive experience36.0% of reviews
Neutral3.7% of reviews
Negative experience60.3% of reviews

~ Based on 272 written reviews from the US App Store.

What users say

Is GreenShield+ Safe?

GreenShield+ appears safe based on user ratings. AppsHunter Safety Score for GreenShield+ is 86/100.

This assessment is based on 38 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.7% of ratings point to a safe experience
0.0% of ratings suggest some concerns
5.3% of ratings point to a risky experience

~ Based on 38 App Store ratings for GreenShield+.

Is GreenShield+ Legit?

GreenShield+ appears to be a legitimate app. AppsHunter Legitimacy Score for GreenShield+ is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Pas simple

La vérification d’admission devrait être en évidence et plus simple à consulter

UI is a joke.

Who created this UI ? Too many steps to check total coverage. Have to go through so eligibility claim to see how much coverage is remaining. Small view all hyperlink is given instead of a large button to view all Services. Haven’t seen this level of bad UI and UX ever.

Commentaire

Site convivial, facile à utiliser, merci

buggy app

when filling the form and chosing state like ON the app crashes

Customer services over all.

Excellent, fast, and easily accessible, and no red tape. I am very satisfied with the service I have been getting over the years

Fast & Easy to Find Coverages

Pretty easy to determine eligibility & how much is covered by Plan

Why make an app that doesn't work?!

Can't make a claim...won't load properly...won't allow photos to upload. Thanks for making it more difficult and frustrating to access our benefits than it already is 🤬

L’application ne marche pas

Aucun service l’application ne marche pas la carte de membre s’affiche pas j’appelle et on me raccroche au nez il font absolument rien quand on demande de l’aide

Easy to use.

Easy to use wherever you go , Convenient and fast .

Greenshield is the Best!

Greenshield’s app makes it very easy to make your claim. My recent claim was for a custom knee brace. The app is programmed so when it comes to where you purchased the brace it provided the exact Business name. In my case it was OneBrace at its Victoria BC location. I could site other instances of how great GreenShield and their app are great however for brevity I will stop now
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The app has improved

The app works much better than when they first updated it. It would be great if it could save my log in like almost any other app. It’s annoying having to type in the email and password every single time having other apps remembering that and even using the face feature for sign in juts like the banks app.
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I don’t know how this app is rated so high

App constantly crashes no errors or anything just crashes. Requiring logging in and entering any information previously entered.

Honestly I don’t know why they replaced the last app. It was pretty rubbish from a UX standpoint but at least it was stable.

Cannot login after the update

The apps repeatedly asked to update the apps even though the apps has been updated. Cannot bypass this to start login. Pls fix this asap

Streamlined Convenience

The Greenshield app makes claims submission quick and convenient. Hats off to the app development team, they did an outstanding job!

Useless

This is the most useless app I’ve ever tried to use. I’m not able to fill in information that is required. When I click on coverage it shows a blank page. The benefits booklet won’t load either.

A phone conversation

Today I was guided gently through the app to submit a complicated claim. Thank you, Lily.

encore des bug

impossible de l’ouvrir

Does not add previous providers

This app is completely garbage. Have submitted several claims for same provider over the past three months. The app never adds the provider it has to be re-entered every time for a claim. this company is garbage

Great app and easy to use

Doesn’t take long to submit a claim. The app is very easy to use. Good job!!

So bad

Tried to submit a claim through my spending account doesn’t work just gonna have to eat the $2000 dentist bill cause they don’t actually cover anything other than your online therapy everything else is impossible to figure tf out